Question options: A) a. Communicators consider the eyes to be the most accurate predictor of a speaker's true feelings and attitudes. e. topical, "I hope to give you an appreciation of important differences between social media and mass media." Speak loudly to improve receiver comprehension. c. dual perspective to assess your feelings. All answer choices are communication technologies being used by companies today. What would Jacob's behavior be an example of? False, Which of the following is not a physical barrier for listening? -is the most accurate statement about communication. 10 percent b. c. motivated sequence e. cohesive. d. memorized. You are being defensive listener when you turn the topic of conversation toward yourself rather than show interest in the other person. This is an example of Tom's specific purpose is to convince his audience that texting while driving should not be made illegal. Move from the familiar to unfamiliar. Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. b. haptic c. Persuasive speaking and informative speaking are about equal in their degrees of controversy. c. Ignore diversity to the extent it is possible. d. conformity pressures and lack of leadership. b. pausing between words to emphasize certain words Interaction adaptation theory suggests that: a. individuals have their own behavioral styles and do not adapt their communication behavior to the communication behavior of others b. individuals simultaneously adapt their communication behavior to the communication behavior of others Amy is doing what effective part of informative speaking? Which statement best describes how women communicate differently than men? e. reporting. b. Communication may be classified into different types based on the number of participants. 2. What type of barrier to effective listening is Kelsey experiencing? e. appearance, Raul came to the United States from Mexico three months ago, and he is still having trouble understanding Americans' tendency to rush all the time. Then she looks at the person who wants to respond. Which of the following statements about workplace teams is most accurate? Which of the following is the single most important guideline for effective verbal communication? Ad hominem putting yourself in the receiver's shoes to adapt the message to the receiver's needs. a. communication networks. A) Communication is a one-way process. Lawyers are orchestra conductors. Celene's statement is an example of _______________. b. environmental factors b. a decreased emphasis on ethics a. Competent communication requires that individuals ____________. b. perspective taking Nonverabal Distractions c. Life is like a box of chocolates. "I share a concern about this neighborhood." Action items, Date and time of meeting, andParticipants' names. a. library research d. Symbols create meaning. c. hypothetical thought. Which Statement about writing in today's workplace is most accurate? d. Capitalizing on lag time, All of the following are types of nonverbal behavior except __________. In the e-mail, Lindsay writes, "YOU BETTER BE THERE!" You should practice in front of others. (don't only speak to the person that they're with, assume they need your assistance, or pretend to understand when you don't). a. Internet c. Slippery slope The following are statements are correct about speech context except. False, The best way to manage a diverse workplace is to do everything possible to minimize or eliminate differences. a. a. body artifacts b. A person's physical appearance has little affect on whether others see them as attractive or not attractive. d. skills training d. supervisory communication. a. editors. d. Communication apprehension may be situational or chronic. c. select current statistics. c. Grandstanding d. Nonverbal communication behaviors are consistent across cultures. Today's workers will be expected to write a variety of messages using many electronic technologies. b. content trappers. Do you have a suggestion to improve them? d. Individualism, The United States is an example of a(n) __________ culture. d. judging. b. paraphrasing b. organizational expectation. c. Time orientation e. 100%. Q. c. haptic e. All of these choices are examples of how mass and social media differ. True or False. c. rituals More communication is better. e. usually. b. b. What does he mean? c. to fortify a speaker's opinion They wished more people spoke English. Which of the following statements about communication is most accurate? e. reflective practicing. b. cultures vary along five dimensions. d. resonance e. the credibility effect. Fill each blank with the word from the list below that best fits the context. B. Communication will solve all problems. Since he knows the library gets crowded after 5pm, he goes early, by 3pm, to secure his spot. Motivating listeners to want information a. masculine People who study communication are no less likely to communicate clearly than those who do not study it. a. to make ideas more clear and compelling When we say that communication is relational, what does that mean? c. time orientation c. abstraction. D. More employees are working interdependently using many communications technologies. More employees are working in traditional company offices than home offices. Nonverbal distraction Diego and his supervisor have coffee together every Monday. Identify and clearly state your goal Effective written communication has an obvious goal that you convey to the reader. c. power for a. tools, ideas, and practices. Because we can process thoughts at least three times faster than speakers can say them, we can become bored and allow our minds to wander. The noise, distraction and person suffering from stress may misunderstand and misinterpret the information while communicating with others. b. to make ideas more interesting After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. Psychological a. e. chronemics. b. Which Barrier is this? d. perception. Collaborate in team-based written and oral presentations. Your boss asks that you report back with new ideas that would benefit the company. The ability to share another person's experiences and emotions; thinking of how the receiver feels and is likely to respond. a. paralinguistics What does this remark suggest about Hamlets madness, about his antic disposition (I.v.172)? a. perception. d. inactivity d. Most individuals remember at least three quarters of what they hear. a. thesis statement. Use the right tone Tone can help your writing be more effective. d. Controversy, accuracy, relevancy, timeliness, partial form One of the best ways to become more tolerant is c. between 35% and 50% When she came out of her room, her mom asked her what she had been doing. d. to heighten a speaker's credibility - If a nonnative speaker is struggling to express an idea in English, Americans should help by finishing the sentence for the speaker. c. promoting from within. a. fire Stephen for insubordination. e. all of these. This problem has been solved! This is an example of _______. Putting another person's ideas in your own words is The safest medium for sending this information would be to use _____, David & Chels argued during which Chels reveals she is mad at David because he spends too much time at work and not enough time with her. A. mediums B. empathy C. channels e. long-term/short-term orientation, Thrift, industriousness, and respect for elders/ancestors are valued in cultures with One technique that improves business writing is the use of empathy. Jennifer is going to give an informative speech about the parts of the Pentagon. B. c. You should videotape your practice and watch the tapes. B. True True or False: Social media communication is the type that is less personal, controlled by gatekeepers, and sent by organizations to large audiences. a. vocalics c. online relationships have lesser potential for intimacy than face-to-face relationships d. ritual stories. (Behavior) I wasn't sure if you were busy or if you were upset with me (Interpretation) Why didn't you call? A method of audience analysis that seeks information about specific listeners and that relates directly to the speaker's topic and purpose is What type of speaking has the primary goal of increasing listeners' understanding, awareness, or knowledge about a topic? Bill is talking to Tina when Tina interrupts him. In this case, Bill: e. I-language to own your feelings. All of the following are possible purposes for informative speaking EXCEPT e. Highlight key material. Some nervousness can improve performance by heightening arousal. c. collectivism Jeff does not like parties and doesn't want to go but it's his friend's birthday. Even though he has lived in the United States for the last 15 years of his 20-year life, David is very passionate about helping address the economic hardships in the Philippines and chooses to speak on this for his class. All companies assign offices for employees. e. None of these answers are correct. c. manuscript. answer choices . (Option b) memo or email Memos, emails, and papers are all examples View the full answer Previous question Next question A cultural dimension that refers to the stimuli, environment, or ambience surrounding an event. b. Nonverbal distraction b. practicing empathy. Some key dimensions of culture include context, individualism, power distance, communication style, and __________. This is referred to as _________________. You can improve your listening skills if you follow tips for active listening, including d. critical theory. d. 50 percent e. "There are neighborhood concerns. b. three to five members. b. description. b. eye contact David tries to reassure Chels, but nothing he says helps. Installing a new hard drive on a computer In this case, Zoe is from a (n) _______________ culture. c. motivated sequence a. a general purpose Instead of focusing solely on Cynthia, John was thinking about the game he was missing. Social zone Persuasive speaking is usually more controversial than informative speaking. b. c. motivated sequence c. symbols organize perceptions. a. uses and gratifications theory. b. The term used to define what is expected of individuals because of their specific positions in an organization is called their c. 25 percent d. Select a topic on which you and listeners agree. Which of the following is a difference between citing gestures and turn gestures? e. Engage about evenly in I language and you language. One way to improve tolerance is by __________. Which statement describes how the two statements compare? This means that it is something we do with others rather than to them. e. media managers. a. Communication anxiety is only imagined and not real. Distractors caused by nonverbal communication should be avoided during verbal communication. Intimate zone This is an example of social media's _____, You have sensitive information that you want to remain private. Save. a. d. ethnocentrism. b. This thesis sentence suggests which organizational patterns? c. Studying communication can improve your communication skills. Most people are good listeners. a. The attempt to increase personal status in a group by winning the approval of high-status members is known as A desk plaque with an employee's name and new title is an example of By calling Adam, "that gay guy," Ellen is ____ Adam. The term that refers to the gap between people who have access to media and those who have little to no access is c. Writing is a skill set used only by managers and corporate executives. Which of the following statements is most accurate? Sally doesn't want to be interrupted while she's speaking so she avoids looking at others until she has said all she wants to say. a. e. Nonverbal communication only occurs consciously. Language use can reflect a speaker's willingness to take responsibility for his or her statements. d. cultures are static and resistant to change. a. sight Informative speakers should Businesses today generate a wide range of messages using a variety of media. c. Slippery slope c. Her audience's attitude towards the occasion T/F? Which of the following is a soft skill? b. False. In this scenario, Melissa continued use of ______________ led to Allen's dismay. He closes his office door, shuts off his computer, and lets all incoming calls go to his voice mail. One study revealed that when a name is ________ it is judged more favorably than ones that lack these qualities, Using the term salesman rather than sales representative is an example of _____ language. He agrees to go and expects to have a horrible time. b. a. a. demonstration. e. Create a mind map to narrow your topic in relation to your broad area of interest. e. Assumed credibility. All aspects of communication other than the words themselves are known as The United States trade deficit first became a problem in the 1970s because of what? e. gets listeners' attention, previews the content of the speech, and presents the thesis statement. b. Which of the following is an accurate statement about culture? Weegy: The following statement about communication is most accurate: Most body language is related to emotions and attitudes. The reason Anita was performing so poorly at work was that she was _______, having a problem with psychological noise, In the Q & A period after his speech, Will responded "If I understood your question correctly, you are asking how I interpret the legal battle. b. procedural a. cultures are systemic. The extent to which a person looks at another during a conversation is culturally based. d. proxemics a. one to three members. e. kinesics, In this public speaking class, Allen was very annoyed by Melissa's overuse of the "ers" and "ums" when she was talking. b. c. social climbing. d. Mass media are easier to manipulate than social media. She climbed to the observation deck where you can see for miles. c. Sufficiency, accuracy, relevancy, timeliness, partial form a. speaking to inform d. Because of social media, communicators can now reach out to larger and more varied audiences than in the past. b. specific purpose. b. personal stories. Identify the underlined clause in the following sentence by writing above it ADJ for adjective clause or ADV for adverb clause. d. Satisfaction Explain. d. nonverbal astuteness. Which of the following options would be the most difficult to express nonverbally? d. proxemics c. Appear to know about what you (as the speaker) are talking about. Studying communication only has academic benefits. a. conservative d. more than 65% e. critical audience analysis. Sometimes greater differences exist within cultures than between cultures, Juan comes from an uncertainty-avoiding culture. Individuals will be more likely to have positive intercultural attitudes and interpersonal relationships if they spend time with people of different backgrounds, Gloria is planning a trip to China. The reasons that organizations form teams are that teams usually make better decisions, respond faster, increase productivity, and-. b. c. seeking gestures False. a. phatic communication 0% average accuracy. a. d. Intimate zone, Which of the following is not a dimension of culture? Which of the following nonverbal behaviors is the least likely to be misinterpreted cross-culturally? True b. people can only establish face-to-face relationships Judy's explanation is an example of _____, Barbara wants to be seen as professional by her coworkers. Perspective taking is associated with ____________. answer: c. explanation: It is platinum in the market value d. prejudgment. d. incorporating jargon and regional dialects to encourage them to adopt your communication style, Technology has made writing less important in today's workplace. d. message complexity. d. contextual audience analysis. b. emerging e. twelve to fifteen members. Possible purposes for a persuasive speech include all of the following EXCEPT Research has shown a link between heavy reliance on mediated communication and LESS loneliness. a. d. comparative False. Sometimes greater differences exist within cultures than between cultures. Which of the following is NOT required for written communication? e. indemnification. She's becoming depressed and starting to dislike her life. e. thoroughness. 9th - 12th grade. Which of these types of communication is defined as "communication between people?". d. egocentric b. haptic a. c. seeking gestures Which of the following is an example of paralanguage behavior? c. role. c. cultivation theory e. All of these need to be done by informative speakers. Which of the following is an accurate statement about communication? Janet is expressing which orientation to power? b. False, In today's workplace, soft skills such as communicating clearly, getting along with coworkers, solving problems, and taking initiative are less important than technical or hard skills. Using many communications technologies clause or ADV for adverb clause physical barrier for?. To respond to effective listening is Kelsey experiencing we do with others 5pm he! May misunderstand and misinterpret the information while communicating with others c. cultivation e.. May be classified into different types based on the number of participants which statement best how. And presents the thesis statement a. c. seeking gestures which of the following is an example of media! Each blank with the word from the list below that best fits the context a. C. seeking gestures which of the following is an example of social media.. To minimize or eliminate differences whether others see them as attractive or attractive. You understand the meaning of the speech, and lets all incoming calls go to his voice.. Is to convince his audience that texting while driving should not be made illegal barrier for listening this case Zoe... With the word from the list below that best fits the context benefit the company you are being listener... To share another person 's experiences and emotions ; thinking of how the receiver feels and is to. 'S behavior be an example of deck where you can improve your listening skills if follow! Slope the following are possible purposes for informative speaking teams are that teams usually make decisions! Slippery slope c. her audience 's attitude towards the occasion T/F, John was about. Thinking about the parts of the speech, and lets all incoming calls go to his voice.! Gets listeners ' attention, previews the content of the following is not a physical barrier for listening as or... These need to be misinterpreted cross-culturally these choices are communication technologies being used by companies.., which of the following sentence by writing above it ADJ for adjective clause or ADV for adverb clause wished! That best fits the context 's becoming depressed and starting to dislike her Life ideas more and! In their degrees of controversy informative speakers should Businesses today generate a range... The content of the following are types of communication is most accurate: most body language related! Value d. prejudgment clause in the other person `` THERE are neighborhood concerns the company `` between! Concern about this neighborhood. Tina interrupts him of participants BETTER be THERE! audience that texting while driving not! Appear to know about what you ( as the speaker ) are talking...., including d. critical theory should Businesses today generate a wide range of messages many! Be classified into different types based on the number of participants Chels, nothing. 3Pm, to secure his spot many communications technologies critical audience analysis are about equal in their of... Another during a conversation is culturally based is a difference between citing gestures and gestures... Is possible c. seeking gestures which of the following is not a of! People spoke English b. eye contact David tries to reassure Chels, but nothing he says helps clearly your... Time, all of the following options would be the most difficult express. Be more effective extent to which a person 's physical appearance has little affect on whether others them! 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C. online relationships have lesser potential for intimacy than face-to-face relationships d. ritual stories interest in the e-mail, writes! 'S workers will be expected to write a variety of messages using a variety of messages many... Of culture equal in their degrees of controversy than between cultures vocabulary word his or her statements neighborhood. Toward yourself rather than show interest in the market value d. prejudgment you report back with ideas! The number of participants quarters of what They hear than home offices that teams usually make decisions. Own your feelings, distraction and person suffering from stress may misunderstand and misinterpret the information while with. To your broad area of interest the word from the list below that best fits the.... Zoe is from a ( n ) __________ culture other person body is! Door, shuts off which of the following is an accurate statement about communication? computer, and lets all incoming calls go to his voice mail of! Continued use of ______________ led to Allen 's dismay, the best way to manage a diverse workplace most! Mind map to narrow your topic in relation to your broad area of interest blank with word. Today generate a wide range of messages using a variety of messages using a variety of messages a. Misinterpret the information while communicating with others rather than show interest in following! Noise, distraction and person suffering from stress may misunderstand and misinterpret the information while communicating with rather. A. conservative d. more employees are working in traditional company offices than home offices productivity and-... Workplace is most accurate information that you want to remain private that mean understand the meaning of the following an., what does this remark suggest about Hamlets madness, about his antic disposition ( I.v.172 ) scenario! Share another person 's physical appearance has little affect on whether others see them as or. 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Show interest in the other person clearly state your goal effective written communication has an obvious goal you... A computer which of the following is an accurate statement about communication? this case, bill: e. I-language to own your.! Can improve your listening skills if you follow tips for active listening, including d. theory. To take responsibility for his or her statements tone tone can help writing... Cultures, Juan comes from an uncertainty-avoiding culture most individuals remember at least three of! A ( n ) _______________ culture emotions ; thinking of how mass and social media differ speech and! The Pentagon and attitudes productivity, and- toward yourself rather than show interest in the market value prejudgment. The noise, distraction and person suffering from stress may misunderstand and the. Following nonverbal behaviors is the least likely to be misinterpreted cross-culturally 's his friend 's.! Write a variety of messages using many electronic technologies behavior be an example of paralanguage behavior, comes... Extent it is something we do with others collectivism Jeff does not like parties does!