CD system available for ceremony location. We also saw other people getting the water and utensils by themselves. Wedding Ceremony, Reception, Cocktail Hour. It's your special day, so make it exactly the way you want! employee of the venue, owner of the venue, photographer), Provided by: The Grand at Moon Palace Cancun. Enter the email address registered to your account. Complimentary Honeymoon Package - 2017 PRICE: FREE!*. A personalized website for your wedding with your photos and destination. Mehndi: Loto MehndiMy guests and I were very impressed with their work, and the stain turned out very well! 4. There are so many pools and other options. WebThink hundreds of luxurious new guest rooms, ten restaurants, nine pools, twelve bars, the biggest Awe Spa in who knows how many miles, and a whole lot more! We find Service in general in Mexico is of a higher level compared to other destinations, however the Grand (and palace resorts in general it seems based on some time spent at sunrise and dinners there) to another level. He met with us and our parents a couple of days before the ceremony to explain the steps so that our ceremony would run smoothly the day of. Its very organized and clean. What are you most stressed about for your wedding day? He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! It created a lot of distress to try to plan our vacation around dinner time!!!!! Yes, your dreams can come true with an all-inclusive destination wedding at Moon Palace Cancun. Lush tropical setting for your perfect day. Your Divine & Tropical Sunsetpackages can be enhanced even further, when combined with your wedding party, friends & family. Moon Palace The Grand Cancun is altogether amazingand its all included. Even though we were staying in a different section of the hotel this year Araceli and Gloria were happy to help us and it was lovely to see them again. everyone was very accommodating. We had some passing showers one evening during an outdoor event but they didnt last long. Pools- A LOT OF TINY pools with no privacy. Check out our photos and Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqus and silver branches, Matching wood ceremony table with two silk floral spheres as table dcor, 1 semi-private dinner reservation for up to 30 guests with standard dcor. I would like to thank Rosaura for taking care of your needs along with her extraordinary team! The spa at the Grand was fantastic as always with great service from Pauline. We also loved to eat lunch at the outside steak restaurant at Sunrise - the staff here were really attentive and the food was great.Theres so much more I could write and Im sure Ive forgotten lots of amazing staff but all in all a great resort, with great food, great facilities and an amazing team of staff that keep us coming back year after year! Its packed full of excitement and entertainment. We can help cover the cost for cakes, floral arrangement, and dcor. Your wedding will truly be unforgettable, with the luscious crystal Cancun waters as your backdrop. Indulge your cravings with our wide range of culinary delicacies that exhale a symphony of flavors from all around the world. This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. So needed to comment on those details that bring us back!!! Upon check in, please present your marriage certificate. Review of Moon Palace The Grand - Cancun. They were great! The longer the guestlist, the more the credit you have to customize your destination wedding. Laid-back charm in the heart of Playa's spirited nightlife. 215-454-2080 | [email protected] | Philadelphia, PA | Privacy Policy. The hotel just keeps on getting better, all thanks to the amazing staff that work here and do everything they can to make your stay perfect! Earn $20 USD in Wedding Credit per room per night for these essentials and more. Were a family of four -two adults two kids (8,11) and stayed there for a week. We had dinner there our first night only and the food was fresh and delicious. Our sincerest thanks. Review tags are currently only available for English language reviews. The best part? The Grand at Moon Palace Cancun. Close to beach club. First time at palace resorts and definitely wont be the last! The only negative about this pool is that is wasnt heated, but it was really hot so it didnt really bother us.6. A favorite with our South Asian couples, this option features a bamboo mandap adorned with fresh flowers and foliage, filigree lanterns and white aisle and stage. Decorator/Flowers: Moon Palace team From world-class spas to thrilling nightly entertainment. 2 adults 1 king-size bed Garden view From $696 USD Per room based on double occupancy. From the warm welcome youll receive to the unparalleled service that will make you never want to leave. WebThe Grand at Moon Palace Cancun Wedding Date Availability The Grand at Moon Palace Cancun Resort Information Room price range: $250 $300 Property size: Large adults-only / family friendly: Resort aesthetic: lgbtq friendly: no Activity level: High Room occupancy: 4 Weddings Per Day: 4 Distance to airport: 15 minutes As were my family and friends with their meals. Embrace each day in paradise with the ones you love the most, as moments like these are meant to be treasured for a lifetime. WebThe Grand at Moon Palace is your oasis tucked within the serene beaches of the Riviera Maya, giving you the most lush backdrop for your Indian wedding. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES We truly enjoyed the Caribeno pool the most. We had access to all 3 resorts and used the facilities and restaurants across them all. Where entertainment meets upscale comfort. Earn $20 USD in Wedding Credit per room per night for these essentials and more. WebEnter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. I understand youre busy, but I dont need to know about it and I definitely shouldnt feel it in a LUXURY RESORT. more. From stunning updos and dramatic makeup to equally gorgeous natural looks, we have it all. The More The Merrier Group Benefits: We loved the beach bar at the Grand and the service here from the bar staff and waitresses was amazing. Private area with Audio and Visual options for DJs or Slideshows. Indian Food based on hotel menu provided as buffet, applicable with a signed group contract by reaching the group benefits. To make reservations via the Call Center, please dial. Before our arrival, we had excellent service from public relations teams in both Nizuc and the Grand. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. Minimum stay 4 nights. Congratulations on your birthday and we are honored that you have selected us in order to celebrate along with you and your family.We are proud to be a luxury all-inclusive resort and we are even happier to read that we have reached and exceeded your expectations.We hope to have the opportunity to welcome you back to celebrate many more special occasions.Warmest Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. VIEW RATES. I regret to read that the food in our more than 10 restaurants of top-notch cuisine you did not have an excellent experience. We were that last ones before closure and there were no employees left to ask for assistance. 10 19Rooms / 30 - 59 Roomnights: 1 Hour Private Cocktail Reception, 20 24Rooms / 60 - 74Roomnights: 2 Hour Private Function, 25 35Rooms / 75- 107Roomnights: 9Hours of Private Events. WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Free Upgrades 1 Free room upgrade for every 11th room. Beach Palace vs Moon Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. Sommeliers Roberto & Jorge did their utmost to keep our wine glasses full !!! Theyve though of everything. Great music. WebFrom sun-up to sun-down, Moon Palace Cancun sizzles with energy and possibility. Copyright 2022. The spirit here is a luxury resort within a luxury resort. Apreciable polinaku75,Thank you for your preference. The food tray with food leftovers was spilled on the floor and was cleaned only after a few hours. The kids pool offers a variety of slides and water activities. Exclusivity. Swing away on our 27-hole Jack Nicklaus Signature Golf Course surrounded by natures charm and exciting obstacles. 36.5, Riviera Maya, Cancun, QROO, 77500 View in a map Explore the area Xoximilco 7 min drive Ventura Park Cancun 14 min drive This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. Perfect for the non-stop partiers and thrill-seekers. The longer the guestlist, the more the credit you have to customize your destination wedding. Customized seating and set-up for you and all your guests. WebWe can help cover the cost for cakes, floral arrangement, and dcor. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! Arrived at the Grand and was greeted by my Concierge Alejandra with all reservations as requested taken care of, we were 8 family &friends. Their full-service planning services are 100% FREE! They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. Ive forgotten names but the service we had on the beach was by far the best (although its pretty much good everywhere!). Please contact your Wedding Planner for more information. Prices vary throughout the year, and supplements apply for high season dates. A lavish lovers paradise, behold Moon Palace The Grand Cancun, a top destination wedding location to tie the knot. Full Reservations / Users - Mexico and Brazil, Full Reservations / Users - Rest of the World, Culinary delights from 10+ signature restaurants. ).Daytime activities around the pools were great - theres something for everyone. We do believe that a visit to the Spa must be filled with pampering experiences and exceptional service. Steak house, Asian, French- below standards. WebMoon Palace The Grand Cancun. Luis at the pool bar there took great care of us as well. Whether you want to sit back and soak up the sun by the pool with your guests, feel one with nature as you do yoga on a paddleboard in the ocean, or even if you prefer to be more active and enjoy the water sports, this resort has got it all! If you have forgotten the email address, or require further assistance, please reach out to our support team. Where the desert meetssea and adults-only indulgence. Discounted room rates and special inclusions are available for wedding groups with 10+ rooms. Wedding package cost is applicable to 2022 & 2023 bookings. They have a wonderful buffet breakfast. Dear Kerry K,Thank you so much for your extraordinary comments and for taking the time to share with us your thoughts and views regarding the Resort. Your password has been reset successfully, please verify your email. Food is on par with a regular non all inclusive resort in the Caribbean or Mexico in almost all instances. Dirty showers that are not cleaned and organized after every customer. If you would like a group quote, please fill out our Wedding Request Form and include your preferred wedding date and time so we can check availability for you. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. Spa- spa in Grand is beautiful, however the spa in golf course is horrible. She was so incredibly warm. Adrian, Ariel, Angel, Edgar, Wilbert and Luis are the men who every morning make sure our Clubs and Carts are set up and ready to go. Earn $20 USD per room, per night,to be used as credit towards your wedding! The Moon Palace Golf & Spa Resort offers several honeymoon and wedding packages. DJ + Dohl: Magic Mike DJ International Vendors we used:Audio-Visual: Moon Palace AV team DJ + Dohl: Magic Mike DJ InternationalDecorator/Flowers: Moon Palace teamHair/Makeup: Awe Spa Salon servicesThey were great! Whats more, youll have a wide variety of entertainment choices plus plenty of options for brides at Awe Spa, the largest spa in the country. The Presidential Suites series is the hilt of extravagance and elegance. Palace resorts must have a phenomenal training program - service is consistent and all employees seem genuinely happy to work there. We were blown away! The people are really what make this resort. The Wedding Travel Company is a retail agent of Travelbugz limited registered in England and Wales with registered number 04714191. Also, the desserts in the Italian restaurant were really good. 2 Guests. Terms and conditions: Minimum stay of 3 nights at Palace Resorts properties applies for complimentary honeymoon packages. Select one of our resorts as your venue, and your stay is free. In Asian restaurant the table next to use was asking us for a soy sauce because their waiter took very long time to come to them. The sand is nice. Our guests loved the resort property! Our mornings start with opening the Caribbeano Restaurant for 7:00 breakie , buffet style. I asked a few employees about it and they all had such wonderful things to say about the company. The beach is poor. The maids didnt service our room until 4pm and only when we called that started coming early. Take an afternoon to journey to Isla Mujeres by boat, where you will enjoy a lunch buffet at the beach club. The resort will host no more than4 weddings per day, Monday thru Saturday. The beach (sand area only) is much better at the Grand than at sunrise. Ana who runs the playroom and signs everyone in and out is Wonderful with all the kids and so professional with the parents. *Terms and conditions apply. Not an off-shore call center. , Mexico. This was noticed in pretty much every restaurant.3. He remembered that I like White Wine with lunch and ran of the retrieve Glass Wine Glasses !!! Gym- Gym in Grand in beautiful, however there were young children allowed to use the treadmills and elliptical. 10-19 Paid Rooms or 30- 59 total room night will receive: 20-24 Paid Rooms or 60-74 total room nights will receive: 25- 35 Paid Rooms or 75-107 total room nights will receive: 36-50 Paid Rooms or 108-152 total room nights will receive: 51-99 Paid Rooms or 153-299 total room nights will receive: Accommodations for Physically Challenged Guests, Wedding ceremony location options: Beach or Gazebo, Silver branches for front of chocolate colored structure, Breakfast in bed the morning after the ceremony for bride and groom, Honeymoon Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with ivory spun fabric and silk floral appliqu, Chocolate colored ceremony podium with two silk floral spheres as table decor. Imagine getting married in a tropical paradise, arriving at a seaside chapel in a beautiful, fairy tale horse-drawn carriage as you begin a new chapter in your life. Dive right into a peerless pool from your room, or dive into floor to ceiling opulence staying indoors. You theoretically could have the time of your life without leaving the suite. Compare real wedding package pricing 2 salon specialists came to the bridal suites (one did hair while the other did makeup). The Grand Moon Palace Cancun weddings can be held any time between 11am 6pm, and no weddings will be held at the same time or same venue. We went back for my Birthday Lunch table was set with flowers and napkins displayed decoratively in our Wine glasses, balloons were hung and a HAPPY BIRTHDAY sign strung up!!! 2 salon specialists came to the bridal suites (one did hair while the other did makeup). Unique day club and night club for the after-party or bachelor/bachelorette party, Access to Moon Palace Cancun complex with 16 more gourmet restaurants. We had some passing showers one evening during an outdoor event but they didnt last long. Best Vacation! Exclusive Perks Up to $1000 Cash Wedding Gift Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. All rooms allow up to 2 adults and 2 children max. Tripadvisor performs checks on reviews. One semi-private dinner reservation for up to 30 guests with standard restaurant decor. We had just over 100 guests. Its important to consider, Location, We called guest service twice, and were told that the issue was addressed, however IT WAST. ** Minimum booking of 14 combined nights (wedding couple plus guest rooms) required for Complimentary Wedding package. Sabrina and Monica were our team of wedding planners and they were excellent! WebMOON PALACE CANCUN - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico) Mexico Yucatan Peninsula Quintana Roo Cancun Cancun Hotels Moon Palace Cancun 37,536 reviews #24 of 42 all-inclusives in Cancun Review Save Share Chetumal Km 340, Cancun 77500 Mexico 1 (800) 943-5032 Visit hotel website Check In / / Check It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. First and foremost I would like to express my concern regarding the aspects you are describing in your review that definitely we need to take a further look at this and certainly rectify these issues. Saidy from Awe Princess was amazing with my little girl - she loved her treatments at the new princess spa for little ones at the golf course!The rooms at the Grand are lovely and spacious. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! Located just 10 minutes south of Cancun International Airport on Mexicos stunning Caribbean coastline, the 1,300-room resort opened its doors as part of the five-star Palace Resorts portfolio in 2017. Select one of our resorts as your venue, and your stay is free. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES Araceli and Rosaura went above and beyond helping us with our room requests and making sure everything was perfect even before we got there. One Love, One Moonpulsating to the rhythm of Jamaica. He also customized the ceremony to keep it within our 45 minute time limit. Interested in learning more about how it works? Located just minutes from Cancun International Airport, Moon Palace Cancun is nestled on the Caribbean coastline, with world-class facilities and endless activities and entertainment. TELL ME MORE TELL ME MORE SIGNATURE WEDDING COLLECTIONS Tropical Sunset Pure Paradise Room service was very good too. Nizuc Playroom has lots of great activities throughout the day such as feeding the iguanas, bicycle tours, pool games and crafts - our children love all of the staff there and go back each year to see Elizabeth, Louisa and Brenda. WebA spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. The garden deluxe rooms include a private garden, and the grand swim-up suites include a private pool. On the beach. If you want to explore the surrounding area, there are breathtaking underground swimming holes to explore and ancient Mayan temples to see. Vendors we used: My daughter was nervous to do the high ropes course and she helped her so much. UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. Sunrise playroom is equally fantastic with treasure hunts, dancing competitions, piatas, arts and crafts etc. Indian Wedding Package - 2017 PRICE: $950 USD, Late check out until 6:00pm (upon request, subject to availability), Chocolate colored ceremony structure with ivory spun fabric and floral appliqu, Chocolate colored ceremony podium with two floral spheres as table dcor, Silver branches for front of chocolate colored structure, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremonies, One dinner reservation for up to 30 guests. The Grand at Moon Palace Cancun is located about7 milesfrom the CUN airport. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! Copyright The Wedding Travel Company 2023. My guests and I were very impressed with their work, and the stain turned out very My husband and I hosted our Indian wedding here in February 2019 and it was amazing! Moon Palace The Grand Cancun is the perfect setting for insta-worthy snaps under the Mexican sun. Earn $20 USD per room, per night, for every room you and your party book! I want to say a very special thank you to Carlos Canedo. This is a part of the reason why we go twice a year to the same place for the past 6years the staff is great!!! Authentication failed, please verify your information. Teresa who also works there was so much fun. Tue, 14 Mar. I have personally shared with the Food and Beverages management for follow up, along with your remarks on restaurant reservations and waiting times.I am also following up with the Spa management at both the Golf Course and Grand ones. We are greeted with welcome home affection came you imagine!!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Plus, enjoy our spas exclusive bridal suite. Imagine elegance to the hilt, days brimming with promise, the melding of luxury, technology and convenience, alluring magical nights, and having your every craving satisfied the moment you feel the urge. The Grand Section offers valet parking free of charge. A spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. However it doesnt really seem feasible to swim in the ocean - we didnt see anyone in ocean and there is SO much seaweed and it makes an otherwise aqua sea look brown. REAL LIFE MEMORIES CAPTURED PERFECTLY. Message this venue now to check their availability and receive more information. Speak to one of our consultants for further details and T&Cs. Circle wedding arch with tropical greenery and blooms: monstera leaves, date palm leaves, comb fern leaves, birds of paradise, ginger flower, Breakfast in bed the morning after the ceremony for bride and groom. What are you most excited for on your wedding day? Last November had my 60th B-day at the Moon we went to the Beach Club across from Carribeano twice, service was above and beyond the call of duty. Think hundreds of luxurious new guest rooms, ten restaurants, nine pools, twelve bars, the biggest Awe Spa in who knows how many miles, and a whole lot more! However unless you plan to spend ALL your time on the beach dont let this dissuade you. Within our the grand at moon palace wedding cost minute time limit your guests here in February 2019 it! Great - theres something for everyone specialists came to the rhythm of Jamaica charm and exciting obstacles of guests! Definitely shouldnt feel it in a timely and organized fashion to all our requests and were wonderful with! 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