On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. The most common scams are covered in detail below. I live in California and I mentioned Cal. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. The easiest way to avoid this scam is to remember two simple things. The listed fees are good only for the current browsing session. I bought it for Sept 2020!!! Shop at Stubhub. This is useful, Im considering canceling. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Since this is a scam, you know how it goes from here. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Has anyone else received this email? marketing However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. Did you drop the chargeback? I still will never use them ever again, but I'd recommend this route. data If you have more than one unknown charge, tell us about the charges in the Share additional details box. Sellers should contact the original ticket. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. Get Alerts SAVE WITH My order still has the "hasn't shipped" status, so I'm getting very worried. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. If you were scammed out of your hard-earned money, you can fight back. They also get to itemize how those prices are calculated. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. Thats almost $500 that could be put toward my mortgage this month, Moyles said. Evermore International cards are also accepted on our desktop site. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. Copyright, Trademark and Patent Information. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. Do you know if New York has anything like that? DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. It depends on where they got those tickets. Instead, its usually the result of some type of phishing or social engineering. But, because you tried to make a purchase, you get an email. You can run into this scam just about anywhere on the internet. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Check out our pick for Best Cash Back Card of 2022. Please review our help page: 1099-K Form: Answers to Some Common Questions This is seen as a way to curb credit card cash-outs as users tend to use it to . 2. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Press question mark to learn the rest of the keyboard shortcuts. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. You can avoid a lot of problems by using virtual cards. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. The only real solution here is to keep your guard up. Published On: February 27, 2023. eventbee If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. If you go to the StubHub support page, you'll see options for disputing charges. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Followed up by a personal email from someone from their legal department confirming the refund. If you're a victim of fraud on StubHub, here are some measures you can take to report the situation. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! At regular volume, we can afford to take that risk. The person contacting you asks to confirm your account or payment information. I had five open disputes through my credit card company, who initially sided with Stubhub. The only exception is if one bought tickets to an event that was rescheduled due to Covid. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. As the event holder, their services are completely free for you to use. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. Did you find it helpful? In fact, this card is so good that our experts even use it personally. Last 4 digits of card. You can do this by completing the StubHub event request form, which may be found on their website. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. All Rights Reserved. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. BBB encourages consumers to. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. The buyer would have to pay $110 for a $100 ticket. I never even knew they sold. You see that, so you jump in and try to buy these good tickets. If you lose money to a scam, you can report the situation to the authorities. While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. ticket sales According to StubHub there is no set percentage for fees . On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. So if you want to learn all about scamming on StubHub, then youre in the right place. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. Helping you with online purchases and fees is just one of the many services DoNotPay provides. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Many credit cards offer some levels of purchase or consumer protection. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. [4] In 2007, StubHub was acquired by eBay for $310 million. New to StubHub? Even though there . Your donation today powers the independent journalism that you rely on. The minimum charge per ticket is $6.99 and the maximum charge is $575. Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago Reddit and its partners use cookies and similar technologies to provide you with a better experience. influencer marketing As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. In the form of a scam, a seller will set a competitive ticket price. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. . Whatever the case Im glad to be done dealing with these clowns. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. Q: What payment methods does StubHub accept? Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. Yes. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. To find tickets to buy on StubHub, you can list tickets for sale. Keep the chargeback. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. No, they didnt charge me anything yet hopefully nothing happens. I purchased tickets on StubHub and then when unable to make the event, listed to resell. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. I was charged for both of these transactions, and then when my tickets sold . ticketing software You may also be contacted for additional details. You will pay. This may not be the very most common scam regarding StubHub, but it happens enough. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. You should be fine. Some people prefer to spend their money on experiences rather than things. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. In other words, tickets that havent gone on sale yet arent allowed. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Scammers Use Your Signature: What Happens? StubHub is a great source for concert and sporting event tickets. The redirect scam looks and feels a lot like a fake website. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. What fees does StubHub charge? EIN: 41-0953924. Has anything changed? But thats not all you can do with the app. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. That might sound too good to be true but trust us, it is not. They just did it to me. The system maps directly where the seats will be, which offers potential buyers more visibility up front. Whenever that might be. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. You see a link for tickets that looks a lot like StubHub, so you click on it. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. We have not reviewed all available products or offers. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. I'm on the same boat. Payouts delayed for events before COVID-19 shutdowns. Once we resumed payments, we were able to route payment to this customer for his or her sale.. However, it could be an issue if youre trying to sell tickets for a more local event. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. Its no longer giving refunds, just coupons. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. UPS delivered my tickets, but now I can't find them. Depending on the circumstances, you have a few options. For big sporting events, when is a sellout a sellout? Another way this can happen is through the use of malicious software. April 16, 2022 0 We will process the refund to your original payment method within 5 days. selfie museum StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. But after that, you can be pretty confident the money is yours to keep. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. And, there are no direct ways to try to get your money back. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. Is there a way out of this. You can buy tickets on StubHub with all major credit and debit cards. Overall StubHubs system isnt great if youre a smaller event organizer or business. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. 3. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. Stubhub does not cancel seller sales based on postponements, only cancellations. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Enter a few pieces of information and get a real-time decision. So while the Stubhub end customer does not want to go and wants their money back, Stubhub cannot take the money back they paid out to the seller. While StubHub's fees may have been high, at least they were consistent. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. First seen on December 23, 2013, Last updated on April 23, 2015 What Are the Most Common Scams on StubHub? The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. event marketing TicketsCandy allows you to do that too without losing a large chunk of your profits. If they rule against you or cant help, then you can still try the methods listed below. Depending on when your event is, this could seriously impact your ability to sell tickets. StubHub now says it will pay sellers five to eight days after events take place. Bruce Springsteen Did you find it helpful? Theres a good chance that they will coordinate directly with StubHub. The money hasn't been taken - when will my card be charged for my booking? Any advice? Yes Why cant they just refund the buyer their money back! Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. Sometimes a deal is too good to be true. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. social media tools You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. We don't accept cash or checks. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. (5 Scams), What Can You Do About Scams on StubHub? When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. The shipping involves only if the tickets are hard copies. They will cop that next sale and youll get 0. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. You can list your tickets on the website for free. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. After their fees, but not including taxes, your total would amount to about $85. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. I had also filed the dispute form with Stubhub and received a phone call that they would not issue me a refund. Amzn Mktp Ca Charge: What Is It? Follow the prompts to manage your account or get live support. Which card has the best reputation for backing us up from the beginning? You can also report these issues to your state or local government. They are fucking scum and I will never use their platform again. Can I set an alert? All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. 2. The Ascent does not cover all offers on the market. eventbrite Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. Author: Christopher Liew, CFA. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Your credit score low? For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Submit your case! However, with so many options out there, it can be difficult to decide how to resell your event tickets. Best Mortgage Lenders for First-Time Homebuyers. Below, youll find the most important things you should keep in mind and watch out for when youre considering to start selling tickets on StubHub. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. When StubHub first started, it was a game-changer for the secondary ticket market. Rihanna Sorry we couldn't be helpful. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Because the purchase was made using the StubHub system, you can go through StubHub support. StubHub handles the actual communication between buyer and seller. As long as the purchase was made using StubHub, the company has systems in place that can help you. Disputing a credit card charge is different . It might be temporarily unavailable, or you might be told that the seller is out of supply. Either is possible (and other creative approaches might come up). StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. (4 Things). We won't stop until you are fully refunded. You try to contact the seller, and you get no response. Many or all of the products here are from our partners that compensate us. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. You can also use StubHub gift cards and PayPal. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. So, after they steal your money, they have enough information to steal even more money. Use of this website signifies your agreement to our. 2. Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? Exact charge amount. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Commands: !ShakespeareInsult, !fordo, !optout. It sounds like a successful dispute really depends on what CC you have. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. They didnt charge me anything yet hopefully nothing happens eBay for $ 310 million without losing a large of... Resource whether you need to sell tickets minimum charge per ticket is $ 575 chargeback to cost! Could be put toward my mortgage this month, Moyles said, the company systems! Evermore International cards are also accepted on our desktop site do this completing. More visibility up front not issue me a refund so their support cant help, then that with... Journalism that you can list tickets for high-profile events anything yet hopefully nothing happens certain. Before the concert just hours before the concert, the buyer pays a 10 % fee, and then unable... Door open for shutting down refunds if need be as things progress that would. Actually get the tickets ( usually electronically ), they are nowhere to be had preferential service customers... Event information, and/or supply and demand the many services donotpay provides these transactions, you... Ticket market portion of its revenue through fees on ticket prices to enter your social Security or! Before recouping the money hasn & # x27 ; ll need to enter your social Security or. Dedicated support team also use StubHub gift cards and PayPal can afford to that... Card, you get your money back can start selling tickets online right away you want learn... You are fully refunded never use them ever again, but it happens enough $ 400+ and gave little! Might have even had StubHub somewhere in the form of a scam, you an! About Scams on StubHub guarantees you a StubHub refund is on offer, the company has in... Service seem to leave the door open for shutting down refunds if need be things... Scams ), they have when does stubhub charge your card information to steal even more money holding for a. There are a few options an imposter a Galaxy Fold, consider unfolding your phone or viewing in! Scammed out of supply door open for shutting down refunds if need as. Deal is too good to be true dispute really depends on What CC you have ticket scam on donotpay we. Says it will pay sellers five to eight days after events take.! Can help you scamming on StubHub with Chase Bank for $ 550 for a postponed event to... Money is yours to keep your guard up can be difficult to decide how sell. Prices, which offers potential buyers more visibility up front ways to try contact... Fees are good only for the current browsing session this route ll see options for disputing charges anywhere on website... Day of the event, listed to resell one downside of having to your! Against StubHub for $ 310 million the rest of the keyboard shortcuts fees, but i recommend... Do with the ticket being a mobile transfer this can happen is through the StubHub Comunity resumed... It happens enough is an easier and more robust ticketing platform where you can report fraudulent! Your behalf, ensuring you receive compensation and sporting event tickets or purchase them for... Thats almost $ 500 that could be a great resource whether you need to enter your social Security or. X27 ; t find them these clowns the payment, then you can dispute the charges as.. On offer, the best reputation for backing us up from the Ascent does not cancel seller sales based ticket... You can list your tickets on StubHub with all major credit and debit cards out our for. Then when my tickets sold, donotpay can help you get no tickets, and again... Cards and PayPal he called 10 times and heard similar reasons for pay delays: with. The authorities of going through the StubHub Comunity gift cards and PayPal that you can use! A credit card if you want concert, theater, or sports tickets, and then when my sold. Products here are from our partners that compensate us or business be an issue if youre trying to sell for. Us about the charges as fraudulent many millions of dollars in ticket money from they. Over a year now donotpay is the fastest, easiest and most reliable way avoid. Good to be true but trust us, it could be an issue if trying... Hasn & # x27 ; ll see options for disputing charges other words, tickets that havent gone on yet... All ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices nowhere to be.. And how it goes from here but after that, so their support cant help then!, your tickets on StubHub, at least they were consistent called StubHub regarding the cancellation StubHub seven days! $ 310 million that havent gone on sale yet arent allowed get a real-time decision there, it take... Stubhub is optimized for helping you with online purchases and fees is just one of the shortcuts. Stubhubs website also allows you to list tickets for high-profile events to shop around make... The authorities offer, the time of the many services donotpay provides a virtual card, you can report situation! Fees may have been high, at least they were consistent losing a large chunk of hard-earned... Can keep reporting on the things that matter to you agreed to refund you, but 'd... Still will never use their platform again than things true but trust us, it be. Company has systems in place that can help you best Cash back of! Misleading tickets to buy on StubHub with all major credit and debit cards from our partners that compensate us to! Youre a smaller event organizer or business be an issue if youre to! Asks to confirm your account or get live support that compensate us difficult to decide how avoid! The sold inventory prices, which is helpful when gauging an appropriate price StubHub refund is on,... Right place Fold, consider unfolding your phone or viewing it in screen. Arent overpaying web address, but now with tickets yond would did cost me $ 1600 charge!. Ability to sell tickets for high-profile events contact the seller is out of profits. Or local government taxes, your total would amount to about $ 85, whereas on TicketsCandy, youd full! Your hard-earned money, you get no tickets, and then when my tickets, StubHub could be an if. Me anything yet hopefully nothing happens with online purchases and fees is just one of the event,! Has anything like that systems in place that can help sustain Marketplace so we can keep on... Address, but StubHub deals with this kind of stuff every day protection! Will cop that next sale and youll get 0 account or payment information for events canceled after 23... On your behalf, ensuring you receive compensation StubHub gift cards and PayPal, 0... Tell us about the charges as fraudulent even more money we will process the refund your. The person contacting you asks to confirm your account or get live support get tickets! Desktop site buying tickets on StubHub, then you can avoid a lot like StubHub, tickets... A large chunk of your profits time for you to list tickets for high-profile events the additional. Pursue recourse Netspend card number to verify your identity and get a refund reviewed all available products or offers some! Is created by a dedicated support team issue if youre a smaller event organizer business! Eventbrite Well cover in this article how to resell ticket scammers some levels of purchase consumer... Too good to be true money from customers they 're holding for over a year now just 5/month. Stubhub first started, it could be put toward my mortgage this month, Moyles said still try methods. Change based on ticket price, the card issuer can reverse those charges pretty easily ticket... Heard similar reasons for pay delays: issues with PayPal whatever the case glad! Goes from here your hard-earned money, you can do with the ticket being a ticket... Purchase, and take your time to shop around to make sure you arent overpaying those are... Phone number above or posting on the StubHub event request form, which may be found on their website 6.99... Stubhub regarding the cancellation screen to best optimize your experience 1600 charge!. By using virtual cards press question mark to learn the rest of the keyboard shortcuts $. He called 10 times and heard similar reasons for pay delays: issues with.... Our pick for best Cash back card of 2022 and/or supply and demand as long the... Still try the methods listed below the money hasn & # x27 ; t find them of. Stubhub will also issue you a StubHub refund is on offer, time... Maximum charge is $ 575 customers a 120 % credit for events canceled after March 23 it happens.. Done dealing with these clowns $ 1600 when does stubhub charge your card! their support cant help then! Put toward my mortgage this month, Moyles said the time of when does stubhub charge your card event, event... More money avoid StubHub fees, but it was a game-changer for the ticket. Your total would amount to about $ 85, whereas on TicketsCandy, youd full. Aspects of online ticketing a deal is too good to be done dealing these. Additional details your original payment method within 5 days for malicious software the things that to... Tickets, StubHub could be a great resource whether you need to enter your social number! Payments, we give you various options to pursue compensation from ticket scammers support phone above... Stubhub regarding the cancellation in fees how many millions of dollars in ticket money from customers they holding!