Also, in the shops Professional opinion, the more likely has around 75, 000 to 80, 000 miles based on inspection and the shop is very willing to back up their claims. This is worse than eBay bidding system. BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. But the seller refused to fix the brake problem. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. I am angry and frustrated with my experience on Bring A Trailer. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. We have now deactivated the account associate with this email address per your request. I never bought a car. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. Dietz can make . There is not any customer service phone that you can reach your agent (Cameron in my case) and they are asking for highest condition. On October 24, 2022 Bring A Trailer responded to my request and advised that their policy does not allow deleting a vehicles auction or comments (see below). Lot #100,211. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. I guess they are the owner not me or you, I am a collector. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. Those are dealers or account services that have a list of cars and what clients will bid what. So they need to make this right. The response was the same $18,500 reserve. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. Hint: I'm embarrassed for them. They contact them, and do the bidding in their place. After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. Complaint: 18636664I am rejecting this response because: BAT stated that the customer believes inaccurate comments were made about the vehicle, but the customer KNOWS that the comments made are inaccurate and KNOWS that those comments have cost the customer 10k in value of the vehicle. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I have uploaded JPGs of just a few of the users I spoke about above. A link has directed you to this review. Is this your company? BaT does not inspect any vehicles ourselves, and we highly encourage bidders to conduct inspections and any other due diligence prior to bidding. I am having a very very negative and weird experience with this website Bring-a-trailer, and the owner Randy Nonnenberg. Bring a Trailer. 109,086 talking about this. Car and Driver. Please read all terms before you bid, Pick up will be Wednesday 1pm-6pm, Please bring anything you need to gather, haul,, 1995 Dodge Ram 1500 pickup truck 51250 actual, 1991 Hallmark 14' single axle trailer VIN#, Child's china cabinet 36 1/2" x 21" x 13", Brown stoneware jug, 2 tone stoneware jug, Nintendo Gamecube ( no power cord/ controlers,, Kerosene sad irons, Wood carved . No response from Henry after that. After all, it's THEIR car. If the previous comment is false, why would I praise some vehicles on your site. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. Bring A Trailer Media - Auction fee for a car that cannot be imported. Not in any way attacking the person or seller or making rude comments. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. Rob Siegel. Beware of dealing with Bring a Trailer highly questionable business practices. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. The truck was picked up by a third party car hauler. By Joe Lorio Published: Dec 21, 2021. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. He finally arrived at 8:45pm. It looks terrific, and it is in excellent condition. 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . Auction fee for a car that cannot be imported. I would not utilize this business for that reason. We do not physically inspect any vehicles on the site. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. It is so plain to see it is ridiculous. I advertised my car at a 3rd party classified website. Bring a Trailer works differently depending on whether youre buying or selling: Auctions continue online for a set period, and Bring a Trailer does not announce if or when a reserve has been met (if there is one). Bring A Trailer has virtually no way of being contacted so one can ask these questions of concern.The Attorney General should look into them and investigate my claims. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. BAT removes comments and CENSORSHIPS their auctions. My advice, stay away if you want value for your car. Auctions typically run for 7 days. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . Claim it and get a lot of features. Submit a complaint and get your issue resolved. They allow and encourage shill bidding and flag anyone who calls them out. Desired outcome: Seller, ******** of ********, **, did a pretty nice sales job on the photos, but neglected to mention several issues which were not apparent in the pictures and only became so after the sale and delivery to me in TN. I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. I simply reached out to them to delete my account. case number is ********. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. This place has evolved into a tool seller, sign seller, art seller and many other things that arent vehicles. I am merely laying the ground work. And don't forget the fee is 5%, max $5k. Again, by the comments in this section, THEY NEVER DO ANYTHING WRONG. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. The Seller did not MENTION in his auction that the engine block had been restamped. I concluded that they would only do business if I set the reserve according to their recommendation. This reporting is a **** within itself. 379K followers. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. You can lower the reserve during the auction if desired. As for pre-purchase inspection reports from sellers, we encourage all sellers to provide as much information about a vehicle as possible, and auctions often include photos of PPI reports in the photo gallery. After multiple flags, that comment is removed and further comments by that user will require manual approval. BaT should force sellers to report known problems or face paying for repairs. They respond with a generic response that it may take up to 45 days. The comments were professional in every aspect. As a matter of policy, BBB does not endorse any product, service or business. We also give the community the ability to flag comments that are not in the spirit of the site. As pure car porn, Bring a Trailer is X-rated. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. Copyright 2022 Consumers Unified LLC. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. I attempted to list my car for auction with BAT. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have bid on a truck and noticed someone else bid right after me driving up the price. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. Also the paint work is defective and it is bubbling and start to left off. In this case, this user's comments have been placed in manual moderation because an earlier comment made by them was flagged by other site users as non-constructive. ConsumerAffairs.com only has 1 and 2-star ratings no 3, 4, or 5-star ratings. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . They helped locate where the truck was. Bring a Trailer is a curated online auction venue for collectible and enthusiast vehicles. My comments were not flagged to begin with. Pack your patience. Otherwise, both platforms provide quick and easy access to their websites. A Bring a Trailer auction typically lasts for 7 days. Whilethey did refund the delivery charge, I still do not have the vehicle. Because this written promise from the seller, there are couple people join the bidding war. The seller paid $370 fixed the *** on issue. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). Because it was sitting in my barn / shop for over 12 years!! As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. The seller had said nothing of the problems, only touting the amazing condition of the bike. Lot #165. I purchased a 1966 Corvette from BAT auction in June 24, 2022. Learn how it works. In late September 2022 my vehicle was listed on the Bring A Trailer auction site. Hopefully it will be corrected soon as I like this platform. 404 following. Enjoy reading our tips and recommendations. I have been watching many recent Things not meeting the reserve, and I assume that this is influencing their position on setting reserve prices. Bring a Trailer is a auction company. They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. I.E. I'd like to file a complaint. In fairness, the oil and transmission fluid does look fairly new; Front wheels were so loose it was dangerous to drive. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." Again I only stated facts and was in no way derogatory. At any moment, there are between 250 and 300 auctions ongoing. I was in contract with Bring a Trailer. This car is nothing like what it was described on their on line auction. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. I asked to see paperwork. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . I was informed that a driver was enroute to pickup the vehicle. Easy process and great people. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. This is a JOKE of an auction office. Get buying tips about Online Car Buying Sites delivered to your inbox. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. What an outrageous thing. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. The buyers duke it out amongst themselves. I am now considering legal action against this man and the site for abuse towards me. His and BAT's assistance is very much appreciated.Sincerely, ***************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. This complaint was posted by a verified customer. BAT has responded in a timely and professional manner to my requests, but has refused my reasonable request. Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. This means the auction is only over a full two minutes after the last bid is placed. I was not even aware that comments are reviewed by BAT before it gets posted. FAQ. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. Buy At Auction. Then the undercarriage was painted. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. Linkinbio. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. Live Now; Premium; No Reserve . It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . They then refused to list my ad since I would not go with their reserve amount. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. Yet, on the site right now, with a . Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. I resupport my original statement, they just didnt like the INFORMED commentary on the vehicles. My questions were about the authenticity/fitness of the vehicle, ****** claimed to have numbers matching to prove authenticity, but when pressed he would not verify for all to see. Another call at 1:42pm. Bring A Trailer. All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Though we appreciate this customer's frustration, we must reiterate that we do not remove comments made in good-faith in the interest of transparency, and there is simply no way for BaT to individually verify the many technical aspects of comments made by our knowledgeable community. I spoke to the driver, but it was like speaking to a brick wall. As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. I signed up and realized it wasn't for me. One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. BBB Business Profiles are subject to change at any time. The vehicle was imported from ******* an I pointed out that ******* has nothing equivalent to a CARFAX and that I would have had a 250.000$ vehicle inspected by *************************** in ********* before Exporting to the US. Click here to get notifications about new complaints of Bring A Trailer Media. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. I called BaT Shipping and voiced my displeasure. 14 complaints closed in the last 12 months. When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. Be the first one to find this review helpful. Auctions. "Five years ago, BaT cars were still mostly going . In its earliest days, eBay was a . NOT FOLLOWING. Radio silence. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. Its a poor policy they have in place and I'm currently waiting for a response. 2,024. There is an unknown quantity of these users and many have 10K+ comments (some post 50 times per day) and most of these users never bid or ****************.Then there is an unknown quantity of users that keep the bidsmoving higher and higher on purpose. But they have not done anything to resolve this situation. When the current bid is $19500 who in their right mind with plenty of time left on the auction clock mind you throw out a $25000 responding bid? Other members believe to get an honest opinion about the vehicle they are going to purchase. They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. They have them flaggedby BaT admin (so they cant comment anymore), cheerlead the prices higher and higher and shill (acts as an enthusiastic customer to entice or encourage others) all sellers with idiotic positive statements that keep the auction moving along in a cheery manner. Removing the more critical comments is not something we'd do. The auction process starts with sellers submitting their cars through the website. After seeing this researched a few others that do this as well. Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. No that it is not how it works. By the way BAT, what percent of vehicles sold are dealer? Just beware! This process typically takes a few weeks from submission to auction. Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . I am one of the few experts in the field. I called, left a message but got no call back. ***SELLERS BEWARE! In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. #1 Sep 6, 2016. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! Change in policy whereby customer can choose their reserve. It's like the people on the phones at a physical auction. The district general attorney should look into this. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. It's in the name! Thank you for your attention. Pure scammers driving up the prices. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Sign up to receive our free weekly newsletter. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. Will never buy on this site. I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. Take eBay, for example. I look forward to the BaT email every morning, and have bought an NSX . Read full review of Bring A Trailer Media and 1 comment. Unsubscribe easily. It was never delivered. Restored-Original. Bring a Trailer is legit, but that doesnt guarantee its safe. Absolutely zero starts customer service! They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. I am hoping to leave lawyers out of this. However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. I am a member on the *** web site. If your auction winner won't pay, that one's on you to solve. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. Well guide you through the process. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. They have reached a mutually-agreeable resolution to this customer's concerns. Naturally, such returns attract would-be sellers to the . I was supposed to be given 24 hours notice. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. This was not declared at the bidding process, nor on any of the description. IT is important to point out that flagging itself does not remove the comment. At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . Without an explanation it was impossible for me to move forward. Henry (the guy I was communicating with) low balled my car right off the hop. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. (opinions to this review) Misleading Information. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. I suggest I pay another $200 to do another *** at a **************, if the 2nd *** confirms that there is no issue of the brake, I will pay the car immediately. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). How do I know I can trust these reviews about Bring A Trailer? Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. Buyers pay a 5% fee to Bring a Trailer on top of the sales price, with a minimum of $250 and a maximum of $5,000. Bring a Trailer specializes in classic, collector and enthusiast cars. I would prefer that the entire auction be deleted, but at a minimum the incorrect comments should be. are prohibited. When the auction closes, the hold is released for losing bids. Hemmings clearly believes their brand name has . for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. These are the user's that flagged my comments.Many of these users had thousands of comments (and thumbs *** meaning they give positive comments) so I looked beneath the screen names and saw their complete activity with Bring A Trailer.I found most of these members have thousands of comments in their history, but they dont bid or list cars for sale. You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs a problems with bring a trailer auctions reserve,... Listing, and the seller refused to fix the brake issues that it is 100 % not up consumer! 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