It goes against our guidelines to offer incentives for reviews. Obviously a company that cares little for the welfare of others, and also doesn't care about investigating such incidents from a health and safety perspective. Hi, I switched from British Gas to Avro (electricity and gas) in October and as far as Im aware the switch has worked ok. Ive received a refund from BG for monies overpaid so I guessed that was it. I would advise anybody thinking of joining these bunch of misfits to avoid at all costs.I used to work for them.If you have a family member high up ie(Manager ect).You will get all the good jobs.1 Manager in Scotland(KA Area) has 3-4 direct family members in his area and they all have the best jobs available in that area.Everyone else shares all the rest.This has gone on for years.I Brought this to the attension of senior management when I worked there but I was ignored.Im glad I left at 55 when I could take my private pension as I have never had an experience so horrid as working for a joke of a company. A man came to the front door, which I did not open as he had no visible ID. One post is normally enough Powered by, 37,919 plus 3k loyalty bonus & 2k performance bonus, Field Manager Metering - East Midlands/East Coast. Have been waiting for 5 weeks for an appointment for installation of an electrical isolation switch so urgent electrical repairs can be NO RESPONSE from either company. Morrison Data Services is the UKs leading utility data retrieval business, differentiated by the scale and capability of its national workforce. This has been going on since last January, and today was told that the job could be done, but, I would be responsible for paying an electrician to replace the tails near the meter. The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason. 2023 M Group Services Limited. Choose a user to impersonate, you will be log out and log in with that user. Once reported, you should delete the email or message. Meet some nice people, excellent managers, Repetitive job, cold calling makes job harder. I would suggest that the reason they have been asked to read your meter (s) even though you have recently submitted readings is just to have an independent read. EDF paid me 20 as a goodwill gesture for the shoddy workmanship and tardy service I had endured. Told us he was visiting on behalf of British Gas but had no appointment, British Gas had not told us they required a meter reading so told him to jog on. Our range of data collection services are tailored to match your meter to cash journey goals and objectives. We also allow our customers to start a conversation with us via text message or WhatsApp. This company is like working for a 70s company they are modern company when it suits them but the majority of time it's a horrible company to work for. ur range of data collection services are tailored to match your meter to cash journey goals and objectives. Location: Coventry If your meter readers ever try that stunt again I'll be restraining him until the police arrive! To verify the identity of a meter reader, please call 0191 201 3791. To make sure everyone gets the most out of our Community and feels good doing it, weve created some values below on how to be an awesome, positive member. Spotted a random guy in high vis outside our living room window poking around, had to knock on the window to get him to come to the front door since he made no attempt to announce himself in the first place. Best Answer. Posted on June 23, 2020 in Company News, Highlights. Well, over the past 12 months, these cowboys have been taking the wrong meter readings and sending them to my supplier, I have just spent 1 hour and 17 mins on the phone to my supplier to get my account fully rectified, even the energy supplier have admitted that Morrison Data Services have been sending in the completely wrong numbers so my bills have been inaccurate for this long, although my supplier should be taking fault as well as they can read my meters from there end but these guys from Morrison Data Services have not got a scooby doo with what theyre doing.I have asked Morrison Data Services to never send anyone to my property again and if they do theyll be politely told to leave or theyll be ignored, the people on the phone are rude and arrogant as are the people who visit your property, just full on rude and have an attitude problem. Companies can ask for reviews via automatic invitations. If you enter someones home you treat the persons home and the persons in the property with full respect, this company dont know what respect is Shoddy Company Please Be Very Careful when they take your meter readings, I would just like the guy that come out to my property on an emergency call out tonight and may I add travelled 2 hours to get to mine,what a genuine guy he was he came to exchange my meter as I had had no gas for 2 days am a single disabled woman living on my own and felt very safe with the knowledge that he was in my home and made me feel safe didn't get his name but he was my guardian angel tonight so thank you to the guy with the hat on and blue hair underneath well done you deserve a promotion. knocked on my mums door as though they were trying to break it down. Morrison Data Services, a leading We have had three sets of people from Morrison Data Services to fit Smart Meters for Gas & Elect. If I had been on my own in the house I would have been scared! Just to echo what has already been said, we do use Morrison Data company to collect meter readings for us. Attackers can find out your name or other personal information in order to create a more convincing lure, known as spear phishing. its extremely sneaky.and yet today you did it again. Phishing emails are designed to look like they're from a legitimate source in order to convince you to hand over personal informationor make a payment. A bit about the role As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We would love to get your feedback on how we might improve on this, please send us an email to [email protected] so we can see what we can do to make things better. 2023 Trustpilot A/S. 1- they have no permission to come onto my property without my consent (or even knocking on my door). A bit about the role Weve put together this information to help protect yourself from criminals who falsely claim to be from EDF to trick you into making a payment or providing personal information. Management have a sly way of trying to bully you. 100119879. MDS is a firm that suppliers use to read meters. i opened he walked in and he is reading meter for ovo he has morrisons overhaul on.He got a meter reading and said pipe work ok nothing been tamperd with and walked out Who he was i do not know? Check our forum and ask our communityVisit the OVO Forum, Read our energy guides About the role. As part of the mobilisation, a Implementing technologicalsolutions has allowed us to: Expert knowledge ensures we can combine our field workforce and work management systems to continue providing our clients with industry leading services. The full Community Values can be viewed here These clowns took a meter reading from us early one morning, no knock on the door and left the meter box door open and also our gate leading to it therefore leaving our garden insucure. It's a family-friendly community Morrison Data Services Meter Reader Reviews | Glassdoor Morrison Data Services Engaged Employer Overview 46 Reviews 76 Jobs 114 Salaries 2 Interviews 2 Benefits 1 Photos + Add a Review Morrison Data Services Meter Reader Reviews Updated 8 Jan 2023 Find Reviews Clear All English Filter Found 12 of over 46 reviews Morrison Data Services read meters for other energy suppliers, not just us. existing out of area meter reading contract with E.ON. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. These messages will be sent from one of the numbers listed here. They have unrealistic expectations especially with the new MDS system that is just a spy weapon against you. The quality of our meter reading services ensures accurate outcomes, a customer-centric approach and the implementation of rigorous safety procedures. Sometimes Morrison Data Services might need to arrange a visit to access your meter. We are glad you enjoy working here! My boyfriend sent it me when I was at work and said I was in trouble because I had not done a reading, when I actually did one on 30.11.22. You will be responsible for the support, management and motivation of a team of engineers (up to 30) on a day-to-day basis. What a load of rubbish this company is, just pushed card wanting meter reading through door without knocking to see if anybody at home. British Gas (Morrison Data Services) letter. 1- they have no permission to come onto my property without my consent (or even knocking on my door). Registered in England & Wales, No. Be kind, respectful and supportive Heres how it all works. 06890795 registered in England and Wales, VAT No. Talking to different customers and sorting out issues that will help them. Monthly meter reading sent to supply company. Hours of Work: 40 Weird, weird guy and highly doubt they had anything to do with British Gas since I've given them up to date readings. Anyone can write a Trustpilot review. WebMorrison Data Services, the UKs leading utility data services provider to the energy and water market, and a part of M Group Services, has secured a five-year contract to deliver meter reading, front and back-office support services during the AMP7 regulatory period (2020-2025) on behalf of Southern Water. Flexible working hours, friendly management and colleagues, company car, uniform and Phone provided. How hopeless is that?All I could tell him was that the elec meter has not worked since installation Oct 2022, but the gas meter did, and that my MP had been involved with the matter. It goes against our guidelines to offer incentives for reviews. Disgraceful service. We deliver a quality meter to cash journey through: We are a truly national meter reading agent, servicing every postcode in Great Britian. Weve achieved the ROSPA Gold Safety Award and the British Safety Council International Safety Award with Merit, Our Accident Frequency Rate reduced from 0.20 in 2020 to 0.06 in 2021, This approach to a quality service allows our clients to put their trust in us. Read employee reviews and ratings on Glassdoor to decide if Morrison Data Services is right for you. Although you had submitted your reading your home must have been on their reading route . Within this role, you will be required to build good quality spreadsheets and models to improve understanding of energy division performance and consolidating multiple business units. @ EggyPotter They are genuine. If you have received a call saying it's from us and you're suspicious, call us on 0333 200 5100(1) to verify that it's genuine. Be suspicious of emails from unknown senders, and remember they could pose as someone from a trusted company to make it more likely that youll respond to their request. An appointment was booked by EDF for an engineer to do some work on my faulty smart meter, the electricity display having not worked for 5 months.A white van (reg. Companies can ask for reviews via automatic invitations. Ridiculously in depth vetting process for a low paying job. Registered in England. meter reading team. WE may need to call you occasionally to discuss your energy account. It was down to him as a subbie to ensure he is properly briefed by EDF in advance of a site visit. But opting out of some of these cookies may have an effect on your browsing experience. Obviously a company that cares little for the welfare of others, and also doesn't care about investigating such incidents from a health and safety perspective. If possible, please send the original email to us as an attachment. Phishing is a method that fraudsters use to obtain personal information from you, with the intention of using it for illegal purposes. Morrison Data Services has the capability to deliver a wide range of domestic and meter installation and maintenance services, utilising our highly skilled national workforce,we have the ability to reach every doorstep in the UK within a few hours. It has been a shambles. WebView details and apply for this smart meter engineer job in Reading, Berkshire with Morrison Data Services on CareerStructure. A man came to the front door, which I did not open as he had no visible ID. Rude and aggressive walked in and walked out after getting a reading refused to show I'd, This guy was very rude and argumentative hes attitude was completely inappropriate the car reg was FE18WSK white seat Ibiza. We also use third-party cookies that help us analyze and understand how you use this website. Cyclic meter reading services over 53 million site visits per annum, Maximising visit outcomes for settlements and reducing long term unread, Bespoke end-customer engagement campaigns and appointments, including outbound dialling, Capturing photos during our visits to support the rapid resolution of end-customer queries, Create greatest density through the aggregation and alignment of 30 energy retailers, Ensure future resilience through the smart meter rollout and beyond, Adapt to changes in work volumes with a responsive and flexible national workforce, Create collaborative working relationships with our clients that provide positive outcomes, As the sole outsource partner for the Big 5, and operating for 50. energy and water retailers, we have a proven track record of providing an outstanding level of service. However, be aware that specific greetings dont mean the email is safe. I would advise anybody thinking of joining these bunch of misfits to avoid at all costs.I used to work for them.If you have a family member high up ie(Manager ect).You will get all the good jobs.1 Manager in Scotland(KA Area) has 3-4 direct family members in his area and they all have the best jobs available in that area.Everyone else shares all the rest.This has gone on for years.I Brought this to the attension of senior management when I worked there but I was ignored.Im glad I left at 55 when I could take my private pension as I have never had an experience so horrid as working for a joke of a company. Be sent from one of the numbers listed here system that is just a weapon... Verify the identity of a site visit to start a conversation with us via message... Read employee reviews and ratings on Glassdoor to decide if Morrison Data Services might need to call you to! Ratings on Glassdoor to decide if Morrison Data Services is the UKs leading utility Data retrieval,. 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