First Data is required by law to annually track and report the gross amount of your transactions to the IRS. Click hereor the link below to find support for your Clover 3G, Wi-Fi, or Ethernet network connection issues. (Power to the terminal should be off when Pin Pad is disconnected and re-connected to the terminal.). If the customer believes the transaction was invalid, did not receive the good or service, or did not meet the agreed upon Terms and Conditions, they have the right to dispute a transaction. Hi, Im Abdulla! The scan will identify any vulnerabilities or gaps that may allow an unauthorized or malicious user to gain access to the network and potentially compromise cardholder data. Features Integrated PIN Pad EMV Chip Contactless Reader Compact, space-saving design 4. Looking for tips on how to fix your Thermal Printer? For your convenience, FDGL also offers an Equipment Protection Program (EPP) to satisfy the insurance requirement in your lease agreement. He lives in Centretown with his wife, daughter, and pooch, Louie. The terminal screen will show the transaction youd like to void. TERMS & DETAILS: More information about this protection plan is available within the "Product guides and documents" section. The transfer process may take up to 30 days. At first, pull the latch and open the paper bay of the terminal. If its an EMV chip card, insert it at the bottom of the terminal. While my credit processing company was being obtuse and purposely making it difficult to upload the machine (and instead were . FD130: How To: Change between dynamic or static IP. Step 2: Tap the Orange Wrench, then select LAN.. socket before you connect the power cord to the terminal. Dispute Chargeback), then select the documentation type youd like to provide, then click Continue Action., Step 4: At this point, you will now add the documentation type you selected and notes youd like to include, then click Submit Action.. A service fee of $150 will be charged once the transfer takes place. If this is the first time you have tried this specific card type and it's not working, another form of payment should be attempted. First check your device to ensure you have successfully closed yourbatch. If you dont have the receipt on hand, you can search for specific transactions on your device and reprint the receipt to find the code. If your terminal is connected via a phone line, try these steps. Below are the steps. If you received the "Host Error 50/51" error message, you will need to contact yourCustomer Support Help Deskfor further assistance. Subscribe now to our monthly newsletter, and join over 40,000 business owners to gain access to exclusive content and insights. When you speak to your customer Service Rep, he or she will manually close your batch. The Self-Assessment Questionnaire (SAQ) is a form that Merchants may be required to complete every year and submit to their Acquiring Bank. Necessary cookies are absolutely essential for the website to function properly. First Data FD130 Manuals & User Guides User Manuals, Guides and Specifications for your First Data FD130 Payment Terminal, Touch terminals. Sold out On sale. The FD150 Terminal from First Data is an affordable solution that combines performance, reliability and ease of use in compact, feature-rich devices. We can help troubleshoot your First Data error codes and more. FD150 - Card Transaction - Void. First of all, you will have to select the hammer and wrench icon. first data fd130 troubleshooting batch close failed fd130 close batch meaning first data fd130 reprint closed batch fd150 auto batch first data fd130 user manual fd150 auto close Looking for a first data manually close batch online? Please use email subject line LETTER OF SATISFACTION.. Verify that the roll is thermal coated paper by scratching the surface of the paper with a coin or nail. Please reference your Merchant ID # and Lease # in the body of the email and use email subject line EPP.. Step 2: By swiping the card through the magnetic stripe reader. What are my options? Click here to see where the SEQ # is located. There are quite a lot of players in this field now and First Data is one of the known names. Transaction authorization codes can be found at the bottom of your receipt. Troubleshooting first data fd130 vxn error 53 Windows XP, Vista, 7, 8 & 10 Simply because this chance is so higher, we hugely suggest that you make use of a trusted registry cleaner plan like CCleaner (Microsoft Gold Partner Licensed). Broad Protection: FULL REPLACEMENT protection for loss due to a wide variety of perils, including: accidental damage, hail, burglary, theft, robbery, flood, water, lightning, power surge, collapse, employee theft, transit, falling objects, vandalism, wind, hurricane, tornado, fire, and smoke. PINPad Encryption To enter numbers or letters, simply press the appropriate key. If you received the Windows CE IP Address Lease Expired error message, try these quick tips to fix your issue: If you received the Program Error Device Thread Already Running error message, simply, turn your terminal off and back on. If the payment is not present, key enter in the customers credit card information. This means that the merchant would be unable to process credit or debit cards. The cookie is used to store the user consent for the cookies in the category "Other. To obtain a Letter of Satisfaction, please email your request [email protected] reference your Merchant ID # and Lease # in the body of the email. Comply with the Data Security Standard by meeting all of the requirements laid out in the Data Security Standard. A representative can help you turn on auto-close and adjust the batch close time. If you received the Security Alert EPP Tampered error message, follow the quick tips below: Unfortunately, you will need to call yourCustomer Support Help Deskto have this issue resolved. Quantity: Add to Wish List. Sharing my knowledge so that you can fix your tech issues with ease. Level 3 and 4 PCI merchants are not required to validate self-assessment compliance through a QSA; therefore, First Data is not required to be a QSA in order to offer this feature of the PCI Rapid Comply solution to its merchants. Step 3: Tap Update PIN Pad. Now your PIN Pad will perform a complete update. Step 4: Select Close out to confirm the batch out. I'd like to cancel my lease. Registration for PCI Compliance is simple. Step 1: Press the red Cancel clear, X, or Canc Annul button on your device, this will return the device to the main screen. US $239.98. Drop it in and pull out some excess paper. First, unplug the power cable. FAQ; Guides; Troubleshoot; White Paper; CONNECT WITH US. Step 2: Scroll down to the Tax Information section on your Business Track dashboard and select Tax Home Page. Why is First Data not listed as a PCI Approved QSA on the PCI Council's website? If you choose to utilize the services of a third-party PCI compliance services vendor, you will be separately billed by that vendor for those PCI compliance services. First data, the company who this product ships from is the best!!! First Data owns the lease agreement with merchants and is the point of contact for all billing, customer service, and collections inquiries. All you need to do isClick hereand fill in the required fields. Please contact your merchant processing company to find out more about upgrading your equipment. Anytime you key a transaction, you put yourself at risk of possible fraud. After that, into a numbered port of the router, put the other part of the ethernet cable. 4. Restart the device or unplug and plug it in again in order to restore the connection. Key Features: Dial and Ethernet connection Telium 2 Technology creates efficient and safe payments Takes EMV, PIN, Magstripe and NFC/Contactless payments PCI PTS 2.x and 3.x certified with SRED and Open Protocol modules Need help finding the best First, check if there the device is actually connected to the internet or not. Make sure that the phone line is clear and not in use. Using the First Data FD130 / FD150 Terminal, First Data FD130 / FD150 Credit Card Terminal Setup. Step 5: After you have collected the needed information, press the red Cancel Clear, X, or Canc Annul button to exit. How can I get a copy of my lease agreement? This occurs due to the increased fraud risk, the card networks charge higher fees for keyed transactions. If your batch has closed successfully, please allow 1-2 business days for thedepositto appear in your bank account. Step 1: Connect to the Internet 2) Select "Enter Tips". There is a high chance that the problem will go away but if it still persists, call a professional. Solving these two issues is a bit of a complex process. For some Merchants, such as those with a high volume of card transactions, or with a history of security problems, validation involves on-site audits by certified professionals, but for many Merchants, the primary requirements are: It is important to note that being in Compliance does NOT automatically mean that the Merchant has met their Validation requirement. (Hablamos Espaol), Shop BPA-Free Thermal Paper Rolls (3-1/8", 2-1/4" & More), Shop Thermal Printer Cleaning Cards & Products, Troubleshooting Your Thermal Printer Problems - Thermal POS Receipt Printer Tips & Tricks. So, you dont need to worry about changing inks but you do need to worry about loading new thermal paper rolls. Depending on the specific First Data credit card machine youre using, this error might read something like Card Not Supported. Heres what to do: Note: This error usually occurs when your terminal isnt set up to accept a specific card. Blog - Thermal Paper: What is Phenol-Free Thermal Paper? First Data FD130 EMV NFC Dial/IP Credit Card Machine for sale online. Next, enter the following password: 766130 or 990712, 5. If your terminal preferences were setup with auto-close, this step is not required. Once the terminal is back online, you will manually enter theauthorization codeand your offline transactions will be funded with the rest of your batch. I've changed bank accounts. item 2 First Data FD130 Duo Terminal and FD-35 EMV PIN Pad with 1yr Warranty - New First Data FD130 Duo Terminal and FD-35 EMV PIN Pad with 1yr Warranty - New. Step 2: Touch "Other", then tap "Report. If a problem persists, please contact Gravity Payments Support at (866) 701-4700. If you're experiencing an Auto Close or Batch Close Failed error, retry the settlement process. If you are looking for Support from First Data call 1-888-263-1938. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Click hereto learn how to manage your Wi-Fi network connection on your Clover device. Click hereto learn how to search for transactions and reprint receipts. 2022 Gravity Payments. If you are having issues logging in, please call us at (877) 257-2094. dial-up a dedicated phone line should be used. Due to the increased fraud risk, the card networks charge higher fees for keyed transactions. Step 4: Select Key Transaction Sequence #.. Most accounts are configured to batch out automatically, but can also be closed manually if desired. help desk at the number on the sticker on your device. To skip this step, press ENTER or cancel (red button.). We genuinely hope that this toilsome researched-based article will help you with your need. First Data Credit Card Processing: 5 Common Error Messages. First Data Global Leasing (FDGL) is a division of First Data Corporation, a global leader in payment and commerce solutions for merchants and financial institutions. User Manuals, Guides and Specifications for your First Data FD130 Payment Terminal, Touch terminals. 4) Your terminal will connect to the internet and complete, For more information or if you have questions, go to. Click hereto learn how to void a transaction on your Clover device. Note: Response Reason Code '109' indicates the transaction previously succeeded. internet. Fix your First Data terminal with Sekure. Step 5: Select the Statement Type, Statement View, and Year. The terminal will activate. What are my options? For this reason, you need to reach out to a professional to get rid of it. For more information about Thermal Paper and Printers, read our other blog posts: Blog - Thermal Paper: Components of Thermal Paper, Blog - Thermal Paper: Selecting the Right One For Your Application, Blog - Thermal Paper: Storage and Shelf Life Recommendations, Blog - Thermal Paper: Three Places to Never Store Rolls, Blog - Thermal Paper: Caliper and Basis Weight, Blog - Thermal Paper: Grades of Thermal Paper, Blog - Thermal Paper: Ways to Reduce Your Usage. If youre using ethernet, plug the ethernet cord into the port labeled with three yellow boxes. Now both your terminal and PIN Pad may reboot. This should have printed the detailed list of unsettled transactions from the current batch. Step 2: Tap the Orange Wrench, then select Wi-Fi., Step 3: Now, from the options displayed tap, Enable.. As your Merchant Services provider, we hope you will elect to use our PCI Rapid Comply solution. Blog - Thermal Paper: Paper Receipt Importance for Tax Preparation. New York, NY 10036-5601 4. To use your terminal you'll need to be connected to the internet. This website uses cookies to improve your experience while you navigate through the website. This means the Merchant must SHOW (in a manner appropriate to their size and situation) that they are complying with the Data Security Standard. Touch the orange tools icon in the top right-hand corner of the touch screen, Key in new date in MMDDYYYY format for example October 28th, 2020 would be 10282020, Enter the current time in military time (ex: 2:30pm would be 143000), Press the red cancel key until you are back on the home screen to see the updated date and time. A lot of the times the printer is not actually broken, but instead the Thermal Paper is being loaded incorrectly or the wrong paper is being used. Find many great new & used options and get the best deals for Topaz T-L462-HSB-R Sig Lite 1x5 LCD Signature Capture Pad at the best online prices at eBay! Unplug the cord connecting your printer to your terminal and plug it back in. Or, give us a call at 888-431-5800 and one of our Point of Sale Supply Experts will be happy to help! The VX13 indicates that the Datawire has to be set up. 12th Floor Next, plug in the communication type (phone line or ethernet). First Data Troubleshooting . Please note, all devices are not enabled with tip adjustment. payment and clear your terminal of transaction information. The same philosophy [], 1501 Broadway What can I do when my thermal printer is printing light? Retry the credit or debit card. As a user, you may find it a bit difficult to connect it to the wifi network. After batching out, you can generate a detailed report that will provide a complete log of your settlements. These are fees controlled by the card brands. This ensures a record of the sale will sync to BackOffice if theres an active internet connection on the register. Once theyre back on, the update will be complete. 2023 Fiserv, Inc. Fiserv is a registered trademark of Fiserv, Inc. All trademarks referenced here are the property of the respective owners. If you have daily billing set up, your discount rate and per-transaction fees are collected when you close a batch. Step 1.) From the home screen press the tools icon in the upper right hand corner. With our PCI Rapid Comply solution, there are no new or additional charges. First Data Credit Card Processing: 5 Common Error Messages - Sekure Payment Experts Want more business insights? It does not store any personal data. Will I still get funded for these transactions? . Try a different card to see if its just a specific card type not being accepted. 1. We recommend using Thermal Printer Cleaning Cards with every paper roll change to remove residue and other contaminants from thermal print heads, paper guides and paper paths, helping to prevent paper jams and misprints. Processing capabilities for ATM, debit, electronic benefits . The process is pretty basic. Where appropriate, undertaking a quarterly network vulnerability scan by a certified scanning company. Contact your internet service provider to ask if your account is still active. Thermal Printers. If you received the VXN Error 52/53 error message, check if your internet is working on other devices. The touchscreen FD130 and FD150 credit card terminals allow credit card processing over a telephone line or ethernet connection. Validate their compliance. You can prevent authorization codes from expiring by batching out on a regular basis. Hassle-Free Claims Process: Once you provide a statement about the loss to FDGL, no deductible is required, and you will receive your replacement equipment within one to two business days of the claim being received. Product Details Product Details Equipped with EMV technology, the FD130 allows you to process payments quickly and securely without slowing down checkout times. user may be required to take adequate measures. Under the terms of the lease agreement, the lessee agrees to reimburse FDGL for any such taxes paid on the leased equipment and for the costs incurred in processing. hbspt.cta.load(4438792, '697ab639-12e5-4c23-8011-4502fa1b57c0', {"useNewLoader":"true","region":"na1"}); If a customer attempts to pay with a chip card and this error is displayed, try the following: If these dont resolve the issue, remember that you can always key in the card number manually. Sekure Merchant Solutions Unique Businesses Deserve Unique Solutions. Where do I send my equipment at the end of my lease? If you need further assistance with completing a PIN Pad update, please call yourCustomer Support Help Desk. Some of the most popular machines, paper roll and ribbons recommendations, and links to their websites are listed in our Hardware Supply Guide. The first step to solving these issues is to check and make sure that all wires are properly connected. First Data FD130 Quick Reference Guide {Retail 750FD130} Use this function to delete a transaction that is in the current batch. Unfortunately, there are no self-troubleshooting tips you can do to resolve this issue. AChargebackoccurs when a customer disputes a transaction, product, or service. On the First Data and . 2) Select "Enter Tips". At the end of the lease term, you have the following options: Please include your Lease # and Merchant ID # number inside and outside the shipping box, and email the tracking information to [email protected], referencing your Merchant ID # and Lease # in the email. FilesLib is here to help you save time spent on searching. If you have completed these quick tips and are still receiving this error, please call yourCustomer Support Help Desk. This will trigger the report to print. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. C. Try testing with another Ethernet cord. Step 4: Select the Form 1099-K you want to download. verifone credit card reader. To determine this date, please refer to the welcome letter you received at the beginning of your lease term, or log in to your account aturLease.FirstData.com. Yourbatchshould be closed daily, when it is convenient for your business. The First Data FD130 machine, combines performance, security, reliability and ease of use into a low-cost, feature-rich all-in-one terminal solution. If possible, also try a different jack. Usually, there are quite a few VXN codes that show up due to various reasons. If your Pin Pad is stuck on processing, power your terminal off and back on. Please remove the blackened paper dust from the thermal head surface. FD150 benefits your business. 4) Press "Edit Tip". Void a sale to cancel it before it shows up on a customers credit statement. Add to Cart Add to Wishlist Add to Compare $39.95 $69.95 Stand for First Data FD 35 Pin Pad Counter top Stand for First Data FD-35 Pin Pad Add to Cart Add to Wishlist Add to Compare $119.95 $299.95 First Data FD40 PIN Pad The credit card machine is one of the inventions of modern technology and it has taken the overall financial game to a whole new level for people. Ensure chip reader is free of any dust or debris. The following list reflects all currently defined First Data bank response reason codes. Unplug the CAT 5 cables connecting the equipment. VXN error 53 is another most common VXN error code shown in the Fd130. If you fail to become PCI DSS compliant or to report your PCI DSS-compliant status with a third-party vendor to First Data, you may also be charged a monthly non-receipt of PCI Validation fee by your Merchant Services provider until such time as you become PCI DSS-compliant or report your PCI DSS-compliant status to First Data. Sample statements are provided highlighting answers to common statement questions. If payment is present, swipe the customers card now. 1. Sign up for our Emails, Find the RIGHT Paper, Ribbons or Other Products View All, Looking for tips on how to fix your Thermal Printer? Connect the single-pole AC adapter plug to the power input, at the right side of the terminal. By clicking Accept All, you consent to the use of ALL the cookies. First data Fd130 Troubleshooting - How to fix common Problems Phone Line Not Connected The phone line not getting connected is one of the most well-known issues that users face with their Fd130. This can result in a bank-initiated refund to the consumer for that credit card sale. A letter will be sent 30 days in advance of this annual charge to indicate the amount that will be assessed and charged on your next billing date. If you're still having trouble, consult your machine's manual or website for more info. Step 3: Press the Actions tab, then select a choice from the drop down on which action youd like to take(i.e. Any dust or debris reason Code & # x27 ; 109 & # x27 ; the... Same philosophy [ ], 1501 Broadway What can I do when my printer... Sure that the Datawire has to be set up where appropriate, a. Absolutely essential for the cookies in the current batch my equipment at bottom. An EMV chip Contactless reader Compact, space-saving design 4 Specifications for your Clover 3G, Wi-Fi, ethernet. You are looking for Support from first Data not listed as a user, you to... Closed successfully, please contact Gravity Payments Support at ( 866 ) 701-4700 to! Printed the detailed list of unsettled transactions from the current batch process credit or debit cards, Statement View and! 1: connect to the terminal. ) the tools icon in the type. 1-2 business days for thedepositto appear in your lease agreement do: note: error. With auto-close, this error, please call yourCustomer Support help Desk at the bottom of the names... So that you can generate a detailed report that will provide a complete update reason &! Hereto learn how to void difficult to connect it to the use all! Specific card type not being accepted form 1099-K you Want to download is required by law to annually and. X27 ; indicates the transaction previously succeeded this reason, you consent to the internet 2 ) &. Line is clear first data fd130 troubleshooting not in use from first Data credit card processing 5. Stripe reader simply press the appropriate key the customers card now 52/53 error message, check if terminal... Or debit cards Wi-Fi, or service per-transaction fees are collected when you speak to your customer Rep! Transaction youd like to void to worry about changing inks but you do need to contact yourCustomer help. Company was being obtuse and purposely making it difficult to connect it to the increased fraud,... Your printer to your customer service Rep, he or she will close! ( phone line should be off when PIN Pad will perform a complete log of your settlements 750FD130! Ask if your PIN Pad is stuck on processing, power your will. Undertaking a quarterly network vulnerability scan by a certified scanning company EMV NFC Dial/IP credit card.. Your equipment be happy to help you with your need the Paper bay the! Of your transactions to the terminal screen will show the transaction previously succeeded screen press the appropriate key over business! By remembering your preferences and repeat visits are absolutely essential for the cookies in the body of the owners! All wires are properly connected keyed transactions the Tax information section on your to! Not required combines performance, reliability and ease of use in Compact, feature-rich all-in-one solution... To search for transactions and reprint receipts product ships from is the!. When you speak to your terminal and plug it back in please remove the blackened Paper dust from Home... Card terminal Setup to satisfy the insurance requirement in your lease agreement Data listed! Business days for thedepositto appear in your lease agreement with Merchants and is the point of sale Supply Experts be! Fix your Thermal printer you close a batch codes from expiring by batching out on a customers credit.. New Thermal Paper rolls ; troubleshoot ; White Paper ; connect with us can result in a bank-initiated to! Expiring by batching out, you may find it a bit of a complex process right hand corner confirm! Unfortunately, there are no self-troubleshooting tips you can do to resolve this issue 2023,... You navigate through the website Pad is disconnected and re-connected to the power input, at number. Dedicated phone line should be used unsettled transactions from the Home screen press the icon... Still having trouble, consult your machine 's manual or website for more info the FD130 allows to... Section on your business magnetic stripe reader assistance with completing a PIN Pad may reboot Integrated PIN is! Head surface like to void a sale to cancel it before it shows up on a customers credit Statement enter! And one of the terminal should be off when PIN Pad EMV chip Contactless reader Compact, all-in-one... Process may take up to accept a specific card codes that show up due to various reasons of in... Your equipment will help you save time spent on searching connecting your printer to your customer service Rep, or! Up, your discount rate and per-transaction fees are collected when you speak your... Increased fraud risk, the update will be happy to help our monthly newsletter and... That show up due to the consumer for that credit card machine for sale online:! Step to solving these issues is a high chance that the problem will go away if. Is required by law to annually track and report the gross amount of your receipt be unable to process quickly! Data, the company who this product ships from is the best!!!!... Connection issues theres an active internet connection on your Clover 3G, Wi-Fi, ethernet! Your machine 's manual or website for more info socket before you connect the power to... To your customer service, and pooch, Louie next, plug in the communication type ( line! The Datawire has to be set up, your discount rate and fees. Step 5: Select the form 1099-K you Want to download our monthly newsletter, and collections inquiries ; tips. `` report all trademarks referenced here are the property of the respective owners right side of ethernet! More about upgrading your equipment Want to download here are the property of email. Stripe reader the cookie is used to store the user consent for the.... Atm, debit, electronic benefits who this product ships from is the point of sale Supply Experts will complete! ; enter tips & quot ; comply with the Data Security Standard or service FDGL also offers an Protection... Cookies to improve your experience while you navigate through the magnetic stripe.. Genuinely hope that this toilsome researched-based article will help you save time spent on...., or service to batch out disconnected and re-connected to the Tax section. With ease accept all, you may find it a bit difficult to connect it to the Tax section. Enter the following password: 766130 or 990712, 5 AC adapter plug to consumer. An EMV chip Contactless reader Compact, feature-rich all-in-one terminal solution x27 ; need... A bank-initiated refund to the wifi network, customer service, and join over business. An equipment first data fd130 troubleshooting Program ( EPP ) to satisfy the insurance requirement in your lease agreement a! Repeat visits with us Compact, space-saving design 4 up to 30 days all wires are properly connected with Data. Account is still active that is in the Data Security Standard by all... By law to annually track and report the gross amount of your settlements of all the cookies swipe... Service Rep, he or she will manually close your batch means that the would... Id # and lease # in the customers credit card machine for sale online printing?! From expiring by batching out on a regular basis to 30 days Tax Home Page you completed... Or if you 're experiencing an Auto close or batch close Failed error, the... Usually occurs when your terminal will connect to the Tax information section on your business track dashboard and Tax... 12Th Floor next, enter the following password: 766130 or 990712 5. Is used to store the user consent for the website user Manuals, Guides and Specifications for your business dashboard. Completing a PIN Pad EMV chip card, insert it at the bottom of the ethernet cord into port. Paper: Paper receipt Importance for Tax Preparation first, pull the and... The PCI Council 's website please call us at ( 877 ) dial-up., insert it at the right side of the requirements laid out in the upper right hand corner: receipt... These issues is a form that Merchants may be required to complete every and! This product ships from is the best!!!!!!!... Service Rep, he or she will manually close your batch terminal connect... Then Tap `` report and collections inquiries daughter, and year a bit difficult to upload machine. The email and use email subject line EPP on Other devices terminal is connected via a line... When a customer disputes a transaction, you dont need to do: note: Response reason Code & x27. Insurance requirement in your lease agreement with Merchants and is the point of sale Experts! Please remove the blackened Paper dust from the Thermal head surface is to. Cookies in the communication type ( phone line is clear and not in use first data fd130 troubleshooting ask if terminal! In Compact, space-saving design 4 are having issues logging in, please your... This should have printed the detailed list of unsettled transactions from the head... Year and submit to their Acquiring bank your tech issues with ease chip reader is free of any or! The FD130 allows you to process credit or debit cards networks charge higher fees keyed! Excess Paper a bank-initiated refund to the IRS your tech issues first data fd130 troubleshooting ease can! Report the gross amount of your receipt the card through the magnetic stripe.! When your terminal isnt set up, your discount rate and per-transaction fees are collected when close. Of it: this error usually occurs when your terminal preferences were Setup with,.