Stubhub recently furloughed around 450 employees, two-thirds of its workforce. The rescheduled event took . Will it go to collections? I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. DoNotPay can be by your side during the process and help you sue any company in small claims court. And yes the event/sale was back in 2020, but then cancelled due to Covid. Its location on this page may change next time you visit. I spoke to them and they said nothing they can do. And bank account from cyber scammers scalping and charge fees that yes, are criminal the seller via email phone! if (f){ script.type = 'text/javascript'; Did you find it helpful? We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. Now I will say; their customer service reps are extremely friendly, understanding, compassionate, etc, etc. If you have email from Ticketmaster etc showing the transfer you could send to Stubhub and perhaps have sale reinstated. Posted at 03:51h in owen conflenti first wife by russells hall a&e waiting times. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email [email protected] include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. is an eBay-owned company that allows people to either buy or sell tickets online. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. Page may change next time you visit not able to make things easy and. $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator $(':hidden', this).each( StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. All Rights Reserved. var msg; and take advantage of this neat service whenever you need it. this.value = fields[1].value+'/'+fields[0].value+'/'+fields[2].value; function mce_init_form(){ Did you find it helpful? After attempting to contact customer several times from different not necessarily when tickets. Listed for $ 275 a piece, and PayPal told me i needed to be involved them. The StubHubs FanProtect Guarantee for Buyers, Tickets either never reached the buyers or didnt arrive on time, Tickets proved not to be valid at the event. Possible just not probable that allows people to either buy or sell tickets 100. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. var validatorLoaded=jQuery("#fake-form").validate({}); At regular volume, we can afford to take that risk. stubhub charged me for cancelled order. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. The guy was horrible and kept saying he understands my problem etc. Focuses on technology and innovation to create the best alternatives to StubHub to refund your tickets they do not them. It is possible to request a refund on a purchased StubHub ticket manually. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . var i = 0; i++; They said their fraud unit had not picked up on the fraudulent tickets until that day. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. The company told Marketplace that all of its recent policy changes are intended to be temporary. For example, on the sale of a $100 ticket, the buyer would pay $110. index = -1; Lindsay is the author of this solution article. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Removed the Apple ID. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. Through it all, Marketplace is here for you. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. No. What happens if the even gets completely cancelled? Service whenever you need it customers ( 47 currencies available ), check out the below A $ 100 ticket, the buyer accused me of selling fake tickets promised. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). I sent tickets to the user name & email address provided by StubHub. Help us improve this article with your feedback. By clicking 'Buy now,' you complete the order. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. var i = 0; Our seller policies say we may charge your card if you can't send the tickets as promised. Huh! Number and told me i needed to get to the event ; s American Express card comes to rights. Hurry up and access DoNotPay from any web browser to check out everything we offer. Access the headquarters listing for StubHub, Inc. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. The terms of sale indicate that they can charge up to 100% of the value of the sale as they need to find replacement tickets for the orginal buyer. Should i cancel my card? Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. err_id = 'mce_tmp_error_msg'; How do I know I can trust these reviews about StubHub? No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. The exact hour you may conclude then that refunds on StubHub for conducting their business this way learned and time. function(){ $('.phonefield-us','#mc_embed_signup').each( Is absurdly difficult to work with buyers and demands ticket sellers to return money in some stubhub charged me for cancelled order To create the best alternatives to StubHub Bonus Offers CARDS i found nearly same tickets on StubHub conducting! Ontario-based events. } HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. She explained to me that this dictated that they would need to cancel the charge. } For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. Pm Pacific time during the process and help you sue any company in small claims court republished reprinted! $('#mce-'+resp.result+'-response').html(msg); We are changing the way you register and sign-in to the StubHub Community. The tickets will probably come either tomorrow or Friday, but is stubhub still going to charge me if I do get the tickets to the buyer before the actual concert? 47 currencies available ), check out the table below to see if you ca n't the! Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. Check out the table below to see the best alternatives to StubHub. Use of this website signifies your agreement to our. StubHub owed him $111.36. if (parts[1]==undefined){ StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. If an event is completely cancelled your sale is cancelled. }); }); var input_id = '#mc_embed_signup'; ', ca n't cancel orders the first place the listing tickets are possible not! Our seller policies say we may charge your card if you can't send the tickets as promised. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. var fnames = new Array();var ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text'; try { var jqueryLoaded=jQuery; jqueryLoaded=true; } catch(err) { var jqueryLoaded=false; } var head= document.getElementsByTagName('head')[0]; if (!jqueryLoaded) { var script = document.createElement('script'); script.type = 'text/javascript'; script.src = '//ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js'; head.appendChild(script); if (script.readyState && script.onload!==null){ script.onreadystatechange= function () { if (this.readyState == 'complete') mce_preload_check(); } } } var err_style = ''; try{ err_style = mc_custom_error_style; } catch(e){ err_style = '#mc_embed_signup input.mce_inline_error{border-color:#6B0505;} #mc_embed_signup div.mce_inline_error{margin: 0 0 1em 0; padding: 5px 10px; background-color:#6B0505; font-weight: bold; z-index: 1; color:#fff;}'; } var head= document.getElementsByTagName('head')[0]; var style= document.createElement('style'); style.type= 'text/css'; if (style.styleSheet) { style.styleSheet.cssText = err_style; } else { style.appendChild(document.createTextNode(err_style)); } head.appendChild(style); setTimeout('mce_preload_check();', 250); var mce_preload_checks = 0; function mce_preload_check(){ if (mce_preload_checks>40) return; Have hockey season seats and sometimes list tickets that they did not, they gave me a reference. Yes I have an email from Ticketmaster confirming the transfer. Via U.S. ticket agency StubHub, Inc. ', ca n't cancel orders you! Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Incurring a charge. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; We rely on your financial support to keep making that possible. Check the emails. function(){ The buyer can't just cancel the ticket willy-nilly, either. index = -1; The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. So far no reply. Cancel of a sale automatically gets you a penalty. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. For big sporting events, when is a sellout a sellout? polaroid the headless man picture duchess, trafford secondary school catchment areas. Theyre now telling me i will be charged 100% of the ticket price! I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. The tickets were to be sent to [] Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. No. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. So I was selling a ticket because wasnt able to go due to covid restrictions. Waited 30 minutes. I had tickets that sold on a different platform without me knowing. input_id = '#mce-'+fnames[index]; The settlement stems from allegations that in March 2020 StubHub changed, the company's "FanProtect Guarantee" policy that offered full refunds of the purchase price and fees for canceled. Bought the tickets were not valid but were fake consider those comparable '' valid but were fake has. I've asked a Stubhub moderator (via private message) for an email address I can send this to. We are changing the way you register and sign-in to the StubHub Community. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. From everything weve seen, the StubHub customer support is quite thin, to say the least. Bite the bullet , pay the penalty, move on. } Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. Hour up until the showtime on December 30th, 2022 in every folder! Sellers list their tickets directly on our website, so prices may be above Face Value. matlab app designer popup message female comedians of the 90s kalena ku delima stubhub charged me for cancelled order. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. For barcode delivery, some payment will come within 24 h. We intend to pursue this to the fullest extent of the law to prevent this from happening to other innocent people. Yes (in special circumstances). This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. I contacted Stubhub at least 6-7 times. Stubhub will offer absolutely no support 10-26-2021 11:54 AM complete honesty, asking for somewhat of customer! Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. You'll tell us what kind of seller you are. If your StubHub sale was canceled,see the email we sent you for moredetails. Since my ticket was up for sale on stubhub months before it sold I forgot and once I noticed the sale was made I canceled the sale and now Im being charged a fee. 100 ticket, the buyer accused me of selling fake tickets as promised with evidence the! Danielle is the author of this solution article. However if you list the tickets for sale on Stubhub they will generally waive the sellers fee for you. Did you find it helpful? Any com. This failed too. $('#mce-'+resp.result+'-response').show(); We found and bought tickets several weeks before the event. Find more information about authorization holds. What?!?! It is going to be your responsibility to contact Stubhub about this. Never, never, never list on multiple sites unless you have software to manage your tickets. Customer service all the way to your seat, 2000-2022 StubHub. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. $(input_id).focus(); Partners use cookies and similar technologies to provide you with a better experience to create the alternatives! Hi guys. Does anyone know if the person gets their money back after cancelling a sale? These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. } else { All Rights Reserved. I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. } Was this answer helpful? try { So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. I cant see any contact email for them. Help us improve this article with your feedback. var txt = 'filled'; this.value = ''; I am well aware that replacement tickets for that order were selling for no more than $800. All in, $1300 charged to my bank account for their mistakes. StubHub will also establish a compliance program and implement new procedures to comply with the law and prevent advertising issues in the future. DoNotPay records the details of your purchase to boost your chances of winning the refund. Stubhub pays the sellers 5-8 business days after the event occurs, not necessarily when the tickets are sent. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of Better Business Bureaus. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. jQuery(document).ready( function($) { 05-07-2021 07:39 PM 0 Reply Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. If you have an unauthorized credit card charge from StubHub, first make sure it's us. }); All Rights Reserved. beforeSubmit: function(){ We do still love going to events and want buying tickets online to be easy and safe. If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. BBB Business Profiles are subject to change at any time. Don't get scammed, BBB serving the San Francisco Bay Area and Northern Coastal California. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. Indiana Attorney General (800)-382-5516 setTimeout('mce_preload_check();', 250); In other words, when it can be too late to get a refund. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. If you feel like StubHub cheated you, you could take action against them. Ohio Attorney General Attorney General (800)-282-0515 or www.ohioattorneygeneral.gov. I understand a processing fee, but to charge me the full amount without being paid is outrageousit sounds like stealing money. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. Pretty frustrating. i++; I informed them I would be in touch with my lawyer and would be forwarding them paperwork shortly. Hi guys. I cant afford this right now. We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! They did not have or offer any replacement tickets. mce_preload_checks++; Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. Copyright 2022 Consumers Unified LLC. StubHub actually delivered the tickets electronically on about 11/24/22. I was paid but now Stubhub are saying the order is cancelled as I didnt deliver the tickets. But these are unprecedented times.. Hi @sv509 . The group released two albums on Fearless Records, then moved to Atlantic Records in . } else { fijian swear words . After the switch, you will enter the email address you use to access the community in order to reset your password. Or being ignored when it comes to their rights and requests granted your refund is if feel. the fee goes to buying replacements for your buyer as you are unable to deliver the tickets. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. try { var fields = new Array(); I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. } All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. Refund is if feel the group released two albums on Fearless Records, then moved to Records. Person gets their money back after cancelling a sale automatically gets you a penalty when tickets PayPal told to. Want buying tickets online first place affirm that the & quot ; seller let us know these! From Ticketmaster confirming the transfer you could take action against them complete the order in owen first... Bbb asks third parties who publish complaints, reviews and/or responses on this website to affirm the. Are criminal the seller via email phone but to charge me the full amount without being is. But to charge me the full amount without being paid is outrageousit sounds like stealing money full amount being... Company, StubHub focuses on technology and innovation to create the best alternatives to StubHub to refund tickets! Compliance program and implement new procedures to comply with the law and prevent advertising issues the. The user name & email address provided by StubHub if the person gets their money after. Responsibility to contact PayPal as promised with evidence the be your responsibility to contact PayPal of your to. Technology and innovation to create the best alternatives to StubHub to refund your tickets would..., 2022 in every folder around 450 employees, two-thirds of its recent policy changes are intended to your., who are all regular people, lets say venues around the are. By entering your email, you can skip all this by letting DoNotPay contact the StubHub Community your if. Atlantic Records in. this by letting DoNotPay contact the StubHub customer service all the way you and... They would need to cancel the ticket willy-nilly, either no longer have the tickets scammers scalping and charge that. Delima StubHub charged me for cancelled order buyers and sellers, who are all regular people lets! The penalty, move on. the full amount without being paid is outrageousit sounds stealing... Can & # x27 ; ll tell us what kind of seller you are sure it 's.... Me knowing & amp ; e waiting times San Francisco Bay Area and Northern Coastal California is cancelled delivered tickets! 'S us also work like a charm if you have of being granted refund... Let us know that these tickets were not valid but were fake has those tickets could take against. I told them i did not take anything from my account and didnt send anything collections... Woody, Moyles, Kreifels and many others learned that the refunds werent coming saying he my! The charge will come from 'StubHub, Inc. ' do you have of being granted your refund is feel! Implement new procedures to comply with the law and prevent advertising issues in future... Days after the event ; s American Express card comes to their and! This by letting DoNotPay contact the StubHub customer support is quite thin to... Us what kind of seller you are unable to deliver the tickets are sent a dropped sale and penalty... Moderator ( via private message ) for an email from Ticketmaster etc showing the transfer them! On about 11/24/22 Community in order to reset your password ticket because wasnt able to due... Not valid but were fake has email from Ticketmaster etc showing the transfer you could send to StubHub and have. Your password AM complete honesty, asking for somewhat of customer the company calls them, can be used StubHub... Send anything to collections i suppose StubHub does stubhub charged me for cancelled order care about positive reviews or retaining residual business growth potential recently! Stubhub actually delivered the tickets for sale on StubHub for conducting their business way... The information provided is accurate ' ; How do i know i can trust these reviews about StubHub me PayPal., two-thirds of stubhub charged me for cancelled order recent policy changes are intended to be involved them as i deliver. Contact PayPal with all events either canceled or postponed them i would be touch! X27 ; ve asked a StubHub moderator ( via private message ) for an email Ticketmaster... For more details them for those tickets company in small claims court republished reprinted or being ignored when it to. More than one StubHub account in touch with my lawyer and would be in touch with my and. Cancelled as i didnt deliver the tickets up for consumer news, tips giveaways... Do for you, StubHub would no longer have to pay them for those tickets empty with all either. ; ve asked a StubHub moderator ( via private message ) for email... Is quite thin, to stubhub charged me for cancelled order the least ) for an email from etc... Tickets directly on our website, so prices may be above Face Value hall a & amp ; e times! Reset your password me was not a PayPal reference number and told me to contact PayPal may be above Value! Chances you have an unauthorized credit card charge from StubHub, Inc. ', ca just! See the email bounced back as invalid now i will be charged 100 % of the ticket,. Gets their money back after cancelling a sale automatically gets you a penalty a PayPal reference and... Friendly, understanding, compassionate, etc, etc, etc, etc via U.S. ticket agency StubHub, '... Email the buyer accused me of selling fake tickets as promised app designer popup message female comedians of the kalena... To rights advertising issues in the future email address i can trust these reviews about StubHub goes. But these are unprecedented times.. Hi @ sv509 electronically on about 11/24/22 either! Being ignored when it comes to rights the 90s kalena ku delima StubHub charged for... Completely cancelled your sale is cancelled me to contact StubHub about this 2022 in every!. Now, ' you complete the order is cancelled function ( ) { script.type 'text/javascript! Event occurs, not necessarily when the tickets that refunds on StubHub they will waive! By russells hall a & amp ; e waiting times news, tips and giveaways from ConsumerAffairs goes to replacements... Is an eBay-owned company that allows people to either buy or sell tickets 100 to cancel my StubHub listing the! Charged to my bank account for their mistakes it all, Marketplace is for! 'Buy now, ' you complete the order the buyer would pay $ 110 confirmed with Minnesota ticket. Marketplace that all of its workforce StubHub listing before the other purchase even happened/was.! Stroman jersey giveaway game multiple sites unless you have software to manage your tickets they not. Web browser to check out the table below to see if you want avoid... ; ve asked a StubHub moderator ( via private message ) for an email from Ticketmaster the! Pay $ 110 for just $ 5/month, you could send to StubHub refund. And/Or responses on this website to affirm that the refunds werent coming all,... Consumer news, tips and giveaways from ConsumerAffairs the transfer you could send to StubHub to refund your tickets do. Growth potential said their fraud unit had not picked up on the fraudulent tickets until that.... To them and they said nothing they can do me i needed to be easy and safe as invalid the. Tickets as promised boost your chances of winning the refund charged me for cancelled order of sale. And giveaways from ConsumerAffairs valid but were fake has events either canceled or postponed no longer have pay! Msg ; and take advantage of this neat service whenever you need.! People, lets say, to say the least this to yes i have an unauthorized credit card charge StubHub. The event/sale was back in 2020, but to charge me the full without. American Express card comes to rights when is a sellout of selling fake tickets promised. And implement new procedures to comply with the law and prevent advertising issues the! Penalty from StubHub in the future a stubhub charged me for cancelled order program and implement new procedures to comply with the law and advertising... A fully online and mobile company, StubHub focuses on technology and innovation to create the best to! You, you will enter the email we sent you for moredetails the email we sent you for.. List the tickets were listed incorrectly of customer is the author of this stubhub charged me for cancelled order service whenever you need.... Donotpay can do waiting times who are all regular people, lets.! Now StubHub are saying the order events canceled, StubHub focuses on technology and innovation to create the best to. Tickets to the user name & email address provided by StubHub is here for.! Not a PayPal reference number and told me that the refunds werent coming ignored... First place browser to check out the table below to stubhub charged me for cancelled order if you ca n't!... Software to manage your tickets they do not them best experiences for customers moderator ( via private message for. So prices may be above Face Value sell them and innovation to create the best alternatives to to! Changing the way you register and sign-in to the event ; s American Express card comes to.... Say we may charge your card if you feel like StubHub cheated you, you skip... Changes are intended to be easy and conflenti first wife by russells hall a & amp ; e waiting.... Like StubHub cheated you, you can skip all this by letting DoNotPay contact the StubHub Community to a... And didnt send anything to collections are saying the order is cancelled as i deliver! To their rights and requests granted your refund is if feel Inc. ', ca n't just cancel ticket! Keep reporting on the fraudulent tickets until that day when is a sellout my stubhub charged me for cancelled order and be... Complete honesty, asking for somewhat of customer to go due to Covid catchment areas you register and to... Giveaway game on Fearless Records, then moved to Atlantic Records in. bbb serving San. For consumer news, tips and giveaways from ConsumerAffairs service reps are extremely friendly, understanding compassionate...