Research the role, and consider how your experience fits the position. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. Regions Bank was written by Ryan Brunner on October 7th, 2020. The process took 2 weeks. As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Got the opportunity through my universities Career Services department. I interviewed at Regions Financial (Jacksonville, FL) in May 2021. The first phone call for an entry level position was with a Human Resources recruiter. This employer has embraced transparency and taken extra steps to engage with their employees. Anonymous Interview Candidate in Jacksonville, FL, I applied online. Followed the instructions and my First interview was virtual with regional manager. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. I have a communication style that is very confident, friendly and professional no matter who I work with. I applied online. Describe a time in your last job where you had to deal with an angry customer? What in your education has prepared you to work at Regions Bank? It is also necessary for accomplishing your daily tasks behind the scenes. Free interview details posted anonymously by Regions Financial interview candidates. You must show what makes you distinct and an asset over the other candidates. To ensure that the customer knows a plan moving forward, I would then explain my next course of action. The tougher questions included some in depth understanding questions/very analytical questions. EEO/AA/Minorities/Females/Disabled/Veterans. Be the first to find this interview helpful. ", "Over the past four years, my current department has cut staff by almost 50% while the overall amount of work has remained steady. Find additional company focused interview questions by practicing from one of our industry sets. When introduced, I took the time to learn every aspect of they system and how it impacted my job. ", Tell us about yourself and your experience. What are your three biggest strengths and how would they be beneficial at Regions Bank? This was for alabama, Commercial Customer Service Representative. This requires a candidate who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service. I put in my application online and received an email and phone call the same day. "I take a very well rounded approach with my team that is both personable and professional and I've honed this approach through my time and experience as a senior leader. The process of the interview was very simple. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. During my career, I've been complimented for my openness to feedback from others and my willingness to help other members of my team when needed. Describe a time when you had to deal with a difficult customer. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Any insights would be helpful. Answer dates might appear two to three weeks before they were published. Last year, I did this with a customer that I had over a years worth of history with. I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. Therefore, any date prior to 2019 might not be accurate. I interviewed at Regions Financial. I thought my 5 year was going to finally show something but it did not. I interviewed at Regions Financial (Memphis, TN). ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. "Last year, I participated in a training seminar in my current industry that focused on providing excellent customer service in the digital age and the training really helped focus my mindset moving forward as a manager. How do you stay organized? Tell Me about yourself I received an offer for employment less than a week after the interview! In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". I applied online. Your interview fully understands that you are a human that makes mistakes and as long as you take a lesson moving forward, you will be in great standing with them. Job Interview Best Practices Growing Your Career Starting a New Job All Articles Learning Hub. I applied online. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. Where do you see yourself in your professional career? The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. In my current role, I've trained on and mastered two different point of sale systems over the past three years. I applied online. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. The second phone call was with a higher ranking position within the Human Resources department at regions bank. How did you go about it, and did you achieve it? I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. It had some standard math problems and scenarios. HBCU Presidents - 'My HBCU Experience Changed My Life'. ", Tell us about yourself and your experience. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Staying organized is essential to make sure that you are thorough and pay attention to details, to keep customers happy. Any insights would be helpful. Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. Applied online, received a call and was asked for a virtual interview that week. As well, on days where I do feel very overwhelmed, it is important to take some personal time during a break to step away and get some fresh air. This role. This job can be quite repetitive, how do you keep it from becoming monotonous? Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. About an hour from closing time, a customer stormed through our front door and approached me at a rapid place with a very mad look on her face. Anonymous Employee. Want to know a little more about the financial consulting industry? Sam Houston State University . Tell Me about yourself The application process does have a few assessments to filter candidates. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. About 11 days later I got a phone call to schedule an interview for the next day. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". Overall a breeze! Name a time you had a problem with a difficult customer and how you resolved it. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. How is their IT department for roles like Director or VP? For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. "A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. I really like this place. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I know that my ability to not take her harsh words personally really helped make the situation better. How to Answer: Why Do You Want to Work Here? The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. Talk in detail about what roles you are comfortable in assuming in a team atmosphere and then discuss your own personality traits that make you a great team player. If you want to ace your upcoming interview, practice with our topical-based interview question sets. I applied online. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Regions Bank.". I interviewed at Regions Financial (Atlanta, GA) in May 2021. This employer has embraced transparency and taken extra steps to engage with their employees. The process took 2 weeks. What they are really looking to hear is that you have some tech savviness in working with simple machines in any of your work experience. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. Regions' mission is to make life better for our customers and communities. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Our date tracking prior to 2019 was not accurately kept. After I asked my questions they told me they'd give me an answer either way by the end of next week. No job-specific questions, they are just trying to get a feel for your personality. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. Then, you will answer job-specific questions. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. They are interested in your values and want to hear about your experience developing relationships with managers. "I can think quickly and can do mental math, problem-solve, and mention other products and services to offer the customers. He was slamming desk drawers and using really inappropriate language. They ask you scenario questions and to describe past times you have encountered this and how you handled it. Anonymous Interview Candidate in Columbia, MO, I applied online. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. Tell me about a time you dealt with an upset customer, describe the situation, and steps you took to rectify the situation or issue. If possible, make sure to highlight why building strong relationships is important in the banking industry to really sell your interviewer that you have what it takes to be a part of the success at Regions Bank. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. "I love my current boss because she leads with a collaborative and team-oriented style. Your job in answering this question will be to prove that you can cope with failure in a productive way that leads to making the situation right and learning lessons for the future. With your interviewer looking to hear your thoughts on what type of leader you will be, make sure not to use generic labels of different leadership styles. As Regions Bank continually builds a team based atmosphere within their branches, they want to ensure that new employees that are brought aboard are true team players that will thrive in their culture. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. ", Tell us about yourself and your experience. OR. Regions'mission is to make life better for our customers and communities and we are looking for, (http://mortgage.nationwidelicensing.org), REGIONS BANK Financial Relationship Consultant, Client Relationship Consultant (Banker) - Portland and Vancouver, Float Client Relationship Consultant 3 (Banker) - McMinnville, OR (Multiple Locations), Insurance Industry Finance and Accounting Consultant - Remote, Entry Level Financial Consultant (Remote, High Income, Flexible). Interview questions and answer examples and any other content may be used else where on the site. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. If you continue to use this site we will assume that you are happy with it. Be sure to check out our ranking of the top firms in the field. All of them are drawn from our 2015 consulting industry survey, which was taken by more than 14,000 currently practicing consultants. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. I interviewed at Regions Financial. I applied online. Regions Financial interview details: 602 interview questions and 550 interview reviews posted anonymously by Regions Financial interview candidates. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. Anonymous Interview Candidate in New York, NY, I applied online. In your answer, talk about any experience you have in working a multi-line phone system. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. I interviewed at Regions Financial (Texarkana, TX) in Dec 2019. Opens the Fishbowl by Glassdoor site in a new window. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. The process took 2 weeks. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. View Marysabela Zedler's email address: [email protected] & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. And communicate those decisions with my team in an educational and firm manner. `` Financial... I thought my 5 year was going to finally show something but did... My team in an educational and firm manner. `` Articles Learning Hub essential to Life. Of sale systems over the past three years topical-based interview question sets, MO I! And an asset over the past three years, talk about any experience you have in a... For accomplishing your daily tasks behind the scenes their lives for accomplishing your daily tasks behind the scenes I. The application process does have a communication style that is very confident, friendly and professional no matter who work! Your education has prepared you to work Here a job at Regions Bank that you tailor your to... 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